IRM plugin installation Failed

kvivek707 · 3 weeks ago

hi when i am trying to install IRM plugin from Brazil failed getting error which is not fixing , I have tried to install dependencies , after install dependencies same error getting , please help me on this

Naveen Kumar4 · 3 weeks ago

We just enabled the Recommendation template for PDI instances. Can you please try now? Of course click on sync now or it may take 24 hours in worst case. I will keep monitoring for updates here

Thanks,

Naveen

View solution in original post

Naveen Kumar4 · 3 weeks ago

@kvivek707 @Simon Hendery

Can you please retry and let me know if the issue still persists?

Thanks,

Naveen

Simon Hendery · 3 weeks ago

It failed for me, after a long wait. Now, for the past hour or two, my instance has been hung up doing a Brazil patch 0 to patch 1 upgrade. 😣

Simon Hendery · 3 weeks ago

@Naveen Kumar4 - nope, the frustration continues ...

Naveen Kumar4 · 3 weeks ago

I will try to resolve this error as soon as possible.

Simon Hendery · 3 weeks ago

Totally agree @JonoL - this is unacceptable and an embarrassment for ServiceNow.

It's also shameful that ServiceNow GRC employees just ignore this forum.

@Naveen Kumar4 - please escalate this immediately if you can't resolve it.