Is it possible to clone the DEV instance in a System that is ON-Premises

Its_Sagnic · ‎03-06-2025

Is it possible to clone the DEV instance in a System that is ON-Premises. Where the databases are maintained by the internal team not by Servicenow. How to do it ? and How much time it will take to complete the activity.

Its_Sagnic · 3 weeks ago

Hi All,

For on-premises (self-hosted) ServiceNow environments, the standard "System Clone" automation found in cloud-hosted instances is typically unavailable because these instances lack direct connectivity to ServiceNow's automated data center tools.

Instead, you must rely on manual database-level operations managed by your internal database team. Here is a refined version of your guidance:

Database Team Involvement: Since there is no automated "direct way" to trigger a clone from within the platform, you must coordinate with your database administrators to manually replicate the database from the source to the target instance.
Table Exclusion Best Practices: It is essential to identify and provide your database team with a list of tables to exclude or preserve before the migration starts. This prevents environment-specific settings (like dev-only configurations) from being overwritten.
Common Tables to Exclude:
- User & Security: sys_user, sys_user_group, and sys_user_role.
- System Configuration: sys_properties and sys_choice.
- Logs: Audit, event, and system logs.
Estimated Duration: In a typical on-premises environment, the process of backing up, transferring, and restoring the database generally takes approximately 5 to 6 hours, depending on database size and network speeds.

Regards,
Sagnic

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GlideFather · 2 weeks ago

are you @Its_Sagnic talking to yourself or just forgot to switch accounts? 😄

_____
No AI was used in the writing of this post. Pure #GlideFather only

Its_Sagnic · 2 weeks ago

Hi @GlideFather ,

The Question was posted by me and the solution that worked out for me that I mentioned above.
I implemented it in my project recently that's why I mentioned the process above.

Because if you check the other solutions it's mentioned that It was not possible OOB. But the solution that worked out for me I mentioned that only ..

and Community give me the option to accept the solution that I mentioned above. So did so .

Regards,

Sagnic