is there an easy way to import articles from external sources into now platform

[Pradeep67]

Hello

I wanted to check if there is any easy way or the best possible way to import external docs into ServiceNow Articles.

I know there is "Import Articles" functionality but it only imports into standard template but I need to import into our own defined templates.

With import sets, is it the only way to first import the content and then manually review and edit the embedded links, formatting ?

#knowledgeManagement #knowledgearticles

[Gaspy]

Although it'd still be a larger lift, if you added all your articles to an excel document with the specific fields/ information included, you could use import sets and a transform map with specific scripted fields that match your template, to bring them over.