Hello, I'm curious to know how your company uses the Policy Exception form within the Service Portal. Currently ours is shown below and we feel this is too much for the requesters to know and understand (control objective, policies, etc.). We have...
I have activated the VRM module in our test environment for us to evaluate the tool. We currently use the Contract Management module in ServiceNow and have all of our Vendors and their associated contacts entered as part of it. In the Vendor Risk m...
Please can you suggest an idea why the Indicator form does not show Indicator Tasks and Indicator Results tabs? they are selected on the form to be shown together with the Content References. Nightly scheduled tasks is true and the scheduler is runni...
How can I change the attestation of a control objective. The control objective is active, related to a policy, has two related controls (one retired, one draft). I am member of the compliance_admin group, but I am not able to change the attestation....
Hello - I am looking in Now Create and in the partner portal to see if I can find some tips or guidance on the creation of Entity Types. Can also be any other insight. Anyone can point me in the right direction?
I am trying to figure out the relationship between the Business Continunity Module and Major Incidents. I am curious if there is a way for the resolution teams to pull over into a declared/promoted Major Incident that would pull from the BIA/Busines...
Hi, Is App engine studio chargeable in San Diego version? If yes how much does it cost to activate app engine studio.
Hi, We're implementing GRC and in control, How is an indicator task is created? How the indicator task is closed? Is there any reference article on GRC indicators? Appreciate if someone could share pointers. Thanks.
Hi, In core_company table I have loaded the vendor data manually including "vendor manager" field. Inserting "Vendor managert" field inserted a vendor contacts in "sys_user" table. As I don't want that data I am trying to delete those user records fr...
Hello, When I update the data in a control objective (eg reference), the controls linked to this control objective is set back to "draft" state. Could you explain why ? What is the reason behind ?
Probably a dumb question. I added a data center to the cmdb_ci_datacenter table that appears under the table correctly. The Entity Filter conditions tells me that there are indeed two CIs that matches the criteria... But there's only one Entity a...
Hi, In GRC Tiering assessment, after completing assessment instance the "Tiering score" is generated. I am not able to find how that "Tiering score" is generating. I searched so many product documents, but didn't find any answer. Can any one help me ...
Hi, I want to add field to workspace(as shown in the following image.). Hoping somebody can point me in the correct direction. generally I can use the form layout function of the configure page to add fields, but unfortunately I can not use this met...
I have attestations going to users. When they click the "Take Attestation" button in the "My Assessments and Surveys" module of the Risk application, ServiceNow shows the Number of the control and the relevant questions. However, the number itsel...
Hello Community, As shown in the below image I have an issue with the 'SAVE' button on 'risk-assessment-main' page of 'Risk Workspace'. 'Save' button on inherent risk assessment page is unable to save responses of factors that are defined for Risk A...
