The CreatorCon Call for Content is officially open! Get started here.

GRC forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How is your Service Portal policy exception form configured?

Hello,    I'm curious to know how your company uses the Policy Exception form within the Service Portal. Currently ours is shown below and we feel this is too much for the requesters to know and understand (control objective, policies, etc.). We have...

T_O_1 by Tera Contributor
  • 830 Views
  • 2 replies
  • 3 helpfuls

Resolved! Vendor Contacts not visible within Vendor Risk Management module

I have activated the VRM module in our test environment for us to evaluate the tool.  We currently use the Contract Management module in ServiceNow and have all of our Vendors and their associated contacts entered as part of it.  In the Vendor Risk m...

find_real_file.png
buckhill2 by Giga Contributor
  • 2301 Views
  • 8 replies
  • 2 helpfuls

Resolved! Control Indicator Tasks and Indicator Results tabs not visible

Please can you suggest an idea why the Indicator form does not show Indicator Tasks and Indicator Results tabs? they are selected on the form to be shown together with the Content References. Nightly scheduled tasks is true and the scheduler is runni...

Resolved! How can I change the attestation of a control objective?

How can I change the attestation of a control objective. The control objective is active, related to a policy, has two related controls  (one retired, one draft). I am member of the compliance_admin group, but I am not able to change the attestation....

Martin Vogl by Tera Contributor
  • 1151 Views
  • 4 replies
  • 3 helpfuls

Looking for Guidance to create Entity Types

Hello - I am looking in Now Create and in the partner portal to see if I can find some tips or guidance on the creation of Entity Types.  Can also be any other insight.  Anyone can point me in the right direction?

Relationship between GRC - BCM and Major Incident Management

I am trying to figure out the relationship between the Business Continunity Module and Major Incidents.  I am curious if there is a way for the resolution teams to pull over into a declared/promoted Major Incident that would pull from the BIA/Busines...

App engine studio

Hi, Is App engine studio chargeable in San Diego version? If yes how much does it cost to activate app engine studio.  

sonal jhawar by Kilo Contributor
  • 1266 Views
  • 3 replies
  • 1 helpfuls

Servicenow GRC control Indicator task

Hi, We're implementing GRC and in control, How is an indicator task is created? How the indicator task is closed? Is there any reference article on GRC indicators? Appreciate if someone could share pointers. Thanks.

G Balaji by Kilo Guru
  • 2034 Views
  • 2 replies
  • 2 helpfuls

Entity types not refreshing on Entity Filter.

Probably a dumb question. I added a data center to the cmdb_ci_datacenter table that appears under the table correctly. The Entity Filter conditions tells me that there are indeed two CIs that matches the criteria...   But there's only one Entity a...

find_real_file.png find_real_file.png find_real_file.png

How to add field to workspace

Hi,  I want to add field to workspace(as shown in the following image.). Hoping somebody can point me in the correct direction. generally I can use the form layout function of the configure page to add fields, but unfortunately I can not use this met...

find_real_file.png
yuchen zhang by Tera Contributor
  • 3053 Views
  • 2 replies
  • 1 helpfuls

Resolved! Show fields for an attestation

I have attestations going to users.   When they click the "Take Attestation" button in the "My Assessments and Surveys" module of the Risk application, ServiceNow shows the Number of the control and the relevant questions.   However, the number itsel...

lawrenson by Giga Contributor
  • 4002 Views
  • 11 replies
  • 14 helpfuls