Issue Rating

jajay
Tera Contributor

Hi, 

 

What would be the basis when choosing Issue Rating? 

 

jajay_0-1699859640370.png

 

1 REPLY 1

Community Alums
Not applicable

Hi @jajay ,

The basis is the Number of days required to remediate the Issue!!

the issue manager can assign the issue rating to the issue. Based on the issue rating, the Due date under the Dates tab is calculated as follows and displayed:

  • Very high (2 days)
  • High (4 days)
  • Moderate (8 days)
  • Low (10 days)
  • Very Low (15 days)

You can manually override the Due date.

Note: Users with the sn_grc.manager and sn_grc_advanced.issue_triage_manager role can navigate to Policy and Compliance > Administration > Issue rating and define additional issue ratings.

When the issue transitions to the Respond state, the Issue rating field is read only.

Due date is auto-populated based on a GRC property. Navigate to Policy and Compliance > Administration > GRC Properties. If the Auto populate due date based on issue rating property is set to Yes, this field is auto-populated based on the predefined remediation time frame for the issue's risk rating. Otherwise, you can manually enter a due date.

When an issue transitions to the Respond state, an entry in this field is mandatory.