Lab 2.1 IRM on Entity Class Management

shweta khemani
Tera Expert

Hi All,

I am trying to complete this lab based on the ebook instructions but somehow I could not find the Department as Eligible dependency in Dependency Map, sharing the ebook instructions and the instance snapshot for reference, if anyone can guide. 

Thanks

 

Ebook says- Downstream should show 'Department'

shwetakhemani_0-1732222745787.png

On Instance:

shwetakhemani_1-1732222825933.png

 

Only Upstream shows- Company

6 REPLIES 6

That is good to know, thanks for the reply. The issue still stands though that if following the lab instructions, no downstream dependencies are available for Aglow Travel Co. on the dependency map - we are having the same issue as OP above. We have tried resetting the instance and have tried on two different Learning instances and nothing appears in the Downstream relationships. 

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

Do we one favor - double check one thing

1. Are there any entities that have the Aglow Department class?  If there aren't any - then that is why nothing is showing up.

--  and what family version are you working on in this ondemand course?  I think this course is being updated or has been updated and want to make sure we are both on the same one.