GRC forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Issue Management workflow

Hi, This ask is with reference to our very known Critical GRC pillar, issue and Actions Management. I believe this is one place which goes hand in hand with every module / app in the GRC space (anything goes wrong can trigger an issue and needs actio...

rohitg by Giga Contributor
  • 2752 Views
  • 8 replies
  • 4 helpfuls

Resolved! Problem with Risk Response Tasks

Hi there, After selecting an option for "Response" when the state is in "Respond" a risk response task will be created. The tasks can be either related to Risk Acceptance Task or Risk Mitigation Task or Avoid or Transfer. I've made the "Response" fie...

find_real_file.png find_real_file.png find_real_file.png find_real_file.png
Venkatesh35 by Giga Contributor
  • 1807 Views
  • 2 replies
  • 1 helpfuls

which schedule Job creates Indicator tasks for Indicators of type manual

Indicator Tasks used to get created based on the next run time on the Indicators of Type manual. But this month tasks are not created for Indicators which have Next Run time as 11/01/2020. I had seen in the community that 'GRC indicator nightly run' ...

Community Alums by Community Alums  
  • 1498 Views
  • 7 replies
  • 1 helpfuls

GRC Policy and Compliance user roles

Is there a any reference material available that fully describes the Roles available in the Policy and Compliance Module?  How those roles relate to the forms and workflows?  And do user roles have built in filters give the users full read only capab...

Resolved! How to configure out of the box 'Notify attestation recipient' email notification to fire when a control is set to 'attest' state?

Hi All, I was wondering how to get the out of the box 'Notify attestation recipient' notification to send out an html email to a concerned user when a control is set to the 'attest' state. Currently I'm only able to get the email sent out if I choose...

davidpong by Kilo Expert
  • 3503 Views
  • 13 replies
  • 5 helpfuls

Resolved! How to configure approvals on [grc_policy] table

Good Morning All,  I have a requirement to configure Approval workflow on grc policies [grc_policy]  For this, I have designed a workflow and used the approval_user activity. Also, added the Approval related list into the [grc_policy]. But when I exe...

shallumittal by Tera Contributor
  • 2218 Views
  • 4 replies
  • 1 helpfuls

Resolved! Creating new entity class rules

Hi,   I want to allow roll up of risks associated with specific locations to the company level here is what I have done: 1. create a new entity class called location 2. created a new entity class rule conecting cmn_locations to the location class 3. ...

alexrozov by Tera Expert
  • 1899 Views
  • 3 replies
  • 1 helpfuls

Resolved! What is the use of "GRC Profile Generation" scheduled job.

Hi All,  What is the use of "GRC Profile Generation" scheduled job. use case: Create profile based on Entity filter,  other use case I don't know.   this schedule job OOTB and run every a hour . Reduce this scheduled job in time if there is any effec...

Rahul Kumar8 by Tera Contributor
  • 2711 Views
  • 9 replies
  • 15 helpfuls

Resolved! Issue Management Life cycle Clarification

Hello, Can anyone please explain in detail each and every state of the Issue life-cycle? I am really struggling to find a piece of  documentation that would thoroughly walk-through every issue state ( New, Analyze, Response etc.. ) in order to descri...

Maros Takac1 by Tera Contributor
  • 4792 Views
  • 2 replies
  • 7 helpfuls

Resolved! Does the "Key Control" tickbox do anything?

Hi When creating/modifying a a control there is an option to tick a "key control" box indicating that the control is vitality important. However, when this box is ticked there is no obvious effect on compliance, risk scores, or anything else. Can any...

CI by Kilo Contributor
  • 1947 Views
  • 5 replies
  • 5 helpfuls

Resolved! Vendor tiering assessment

Is there any relation between vendor tiering assessment and vendor risk assessment. Kindly clarirify

Prashant64 by Tera Contributor
  • 2223 Views
  • 6 replies
  • 5 helpfuls

Resolved! Mail-Merge Template and Issue Record Creation Question

Hi,   We are migrating from RSA Archer GRC to ServiceNow GRC and I have questions:   1.  RSA Archer has a mail-merge capability, how can we create a mail-merge like formatted/structured reports in SNOW?   We have been migrating from Archer to SNOW an...

amurana2 by Tera Contributor
  • 1847 Views
  • 10 replies
  • 5 helpfuls