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Resolved! New button missing to create Entity Filters

In my personal Dev environment I am  no longer able to set up filters for my Entity Types because the NEW button is missing on the 'Entity Filters' tab. I did find that one of my Entity types seemed to be stuck saying 'controls and Risk were being Ge...

Scott Berry by Giga Contributor
  • 2644 Views
  • 15 replies
  • 7 helpfuls

Resolved! Is there a way to push risk back to Draft state automatically?

Hi, While we generate Risks from Risk Statements. Just wondering if there is way to move risk state from Monitor back to Draft automatically, like how we do it for Controls? I don't think there is any frequency concept in Risk Management App as such,...

rohitg by Giga Contributor
  • 1826 Views
  • 6 replies
  • 7 helpfuls

Resolved! How can we perform RCSA in the GRC solution?

Hi All, Can I know how we can achieve RCSA in ServiceNow GRC solution? It will be great if someone can explain the lifecycle of the Risk Management use case starting from entities up to roll up values.   Thanks in advance

Nithin4 by Giga Contributor
  • 3208 Views
  • 10 replies
  • 6 helpfuls

Resolved! Why is Inherent impact referencing to risk criteria ?

I have found out that the inherent likelihood and inherent impact is referencing to the risk criteria table , I want to know why is it this way ? I want to know the entire functionality behind this , and if possible the entire risk management ? Is th...

Sanel by Tera Expert
  • 2023 Views
  • 5 replies
  • 9 helpfuls

Resolved! How to set the qualitative feature true in Risk management

I am new to GRC:Risk Mangement , I want to set the qualitative feature to true to compute risk score in risk register . Can anyone tell me how can i do that? Also when a risk is created through risk statement and after filling the assessment question...

Sanel by Tera Expert
  • 2582 Views
  • 3 replies
  • 7 helpfuls

Resolved! Use of Exempt Flag in Control

Hello Experts, We have this flag exempt. But I am not sure what is the business use of this. I know that if issue is accepted, an exception needs to be created. But Who sets the exempt flag?   What happens if exempt flag is checked? Does it not gener...

SanjivMeher by Mega Patron
  • 3125 Views
  • 13 replies
  • 14 helpfuls

Resolved! GRC integrations

can anyone explain about below four integrations.which is better and why, what does it brings.  ions

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Jahnavi7 by Mega Contributor
  • 1901 Views
  • 3 replies
  • 6 helpfuls

Resolved! Ownership of Policies & Admin Roles

I understand that the sn_grc roles are changing in Orlando (per this post https://community.servicenow.com/community?id=community_blog&sys_id=7d07e198db4b0cdc5ed4a851ca961994)The question I have is based on the following scenario. I have two differen...

Gene Manuel3 by Giga Contributor
  • 2223 Views
  • 2 replies
  • 4 helpfuls

Resolved! How to adjust Risk Criteria

Hi All, We are in the process of implementing Risk Management and have a custom rating matrix as shown below. Depending on the Likelihood and Impact the score should be A, B, C or D. Can someone please suggest how to adjust these values in the Risk C...

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