Manual Metric Definition - KRIs

Nikita32
Tera Contributor

Hello All,

 

I have a requirement related to Manual Metric Definition.

Need to create a manual metric definition with type KRI. Here I have multiple threshold to define in AND/OR condition.

I have tried calculated metric, advanced metric but didn't find any option to define thresholds in AND/OR condition.

 

If anyone has come across similar requirement and have any idea on how this can be achieved, kindly help.

 

Thanks

Nikita   

3 REPLIES 3

Ash70
Tera Contributor

Hi Nikita

 

We had a similar issue with multi-conditional thresholds. After trying different options, unfortunately we had to make them qualitative by using a 0 - Green, 1 - Amber, 2 - Red threshold and detailing that into the instructions for the data collector to select the corresponding value in the Metric Data Task.

 

Not ideal but works for us.

 

Thanks.

Hi @Ash70 ,

 

Can you give me more details on your use case? As I mentioned above to Nikita, we are working on some enhancements on Thresholds and would love to understand more details on your use case.

 

Thanks,

Vaisakh

Vaisakh Krishna
ServiceNow Employee
ServiceNow Employee

Hi Nikita,

 

Can you give me more details on your use case? We are working on some enhancements on Thresholds and would love to understand more details on your use case.

 

Thanks,

Vaisakh