Resolved! how configure the ESG entity
hi i am facing issue in entity type and entities i want name field as entity in my metric definition but by default it is taking email as entity field how to configure it
Forum Posts
Annual vehicle metric definitions generating monthly metric data records
In our DEV instance, we have existing vehicle miles metric definitions and data. We are now creating new manual and calculated metric definitions for vehicle gasoline data using the same vehicle entity types. Issue Observed Although the metric freque...
Resolved! Sustainable IT plugin not showing up on instance
Hello, I am interested in the ESG functionality and was pleased to see the recent launch of the Sustainable IT plugin, however despite it showing that it is installed I don't see it's functionality appearing.Forgive me if I am overlooking something. ...
Sustainable IT
Hi all, I need to configure the Sustainable IT dashboard for a demo. At the moment the dashboard does not display anything.I installed these plugins and the available demo data: Sustainable IT, ESG Management , Hardware Management, Geo Map componen...
Use of Assist Now / Gen AI in ESG
Dear community, Has anyone used any of the Now Assist SN features for ESG related activities? If so, I would love to hear about your experiences and any advice you might have. Thank you
Resolved! Are there any certifications which is related to ESG or IRM?
Hi everyone, I was thinking about taking certifications about ESG or IRM. However, I could not find anything of them. Are there any certifications which is related to ESG or IRM?Do you have any certifications which you recommend me except CSA and SP...
ワークスペースの関連リストのレコードを一括選択する方法
ワークスペースの関連リストのレコードを一括選択する方法を教えていただきたいです。実際に一括選択したいリストは以下です。実際に行いたいワークスペース：ESG ワークスペースメニュー：content accelerator複数選択したいリスト：①信頼できるソースコンテンツ ②測定基準定義(①を選択後に表示されるリスト)質問するまでにサイトに記載されている以下のドキュメントを参考にましたが、解決しませんでした。（サイト：https://www.servicenow.com/com...
Resolved! Pricing/License and minimal module implications for ESG customers
Dear Community,we are trying to expand ESG footprint and reviewing SN ESG module for potential customers and one of the challenge is to understand the minimal license model to implement ESG. As an implementer/Architect, you will work with customers a...
Resolved! ESRS Content Pack in ESGM
Are there any plans for a CSRD - ESRS content pack to import citations and metric definitions into ESGM? Some customers want to map to that reporting framework already given the looming deadlines, and are worried that GRI does not give a 100% match t...
Resolved! Clone/copy a role?
Hello, I'm assisting our internal ESG team with an issue where they cannot access certain ESG-related menu items in the platform because they appear to be restricted to the 'sn_esg.admin' role. We would like to be able to clone the 'sn_esg.admin' rol...
ESG - IRM - VRM and SPM
I am trying to understand the relationship between ESG, IRM VRM, and SPM. any pointers will be more helpful
Resolved! Emission factors other than GHG?
Does the emission factors support such as water resources and waste in addition to greenhouse gases?Are there default emission factors registered? (Do we need to register everything ourselves?)Is it possible to load emission factors from external app...
Link to specific listing of “ESG WORKSPACE”
Is there a way to transition to a specific list of "ESG WORKSPACE" from the link in the body of the email notification?
Aggregating data - monthly to annual
Hi all, We recently did a PoC for a client and ran into a couple of issues which we found limiting in functionality.Maybe this is meant to be, or not and there is a fix/enhancement coming. We set up manual metric definition to get monthly inputs of d...
Resolved! Modify ESG workspace
Hi, I would like to modify the OOTB ESG workspace for "My metric data task" page. I have created a customer field for metric definition table, I want to replace the OOTB description field to my customer field on "My metric data task" UI page. How ca...
