Hello,I was looking to prove that targets can be associated against Metrics (as opposed to Metric Definitions) and ensure that the calculation of that target would work. I've set up a Metric with the daily frequency and associated a target with it (a...
Hello SN team,I would like to ask, if there are any Delta Deck for Operational Sustainability Management Australia/March 2026 release or documentsimmilar to what is for example created for the SPM product (SPM Delta Deck for Australia Release - March...
Dear Fellows,I am trying to understand the reasoning behind the recent change in ESG to OSM? (Operational Sustainability Mgmnt) and the current market share /Total addressable market (TAM) on this space in ServiceNow. we have potential customers and ...
hi i am facing issue in entity type and entities i want name field as entity in my metric definition but by default it is taking email as entity field how to configure it
In our DEV instance, we have existing vehicle miles metric definitions and data. We are now creating new manual and calculated metric definitions for vehicle gasoline data using the same vehicle entity types. Issue Observed Although the metric freque...
Hello, I am interested in the ESG functionality and was pleased to see the recent launch of the Sustainable IT plugin, however despite it showing that it is installed I don't see it's functionality appearing.Forgive me if I am overlooking something. ...
Hi all, I need to configure the Sustainable IT dashboard for a demo. At the moment the dashboard does not display anything.I installed these plugins and the available demo data: Sustainable IT, ESG Management , Hardware Management, Geo Map componen...
Dear community, Has anyone used any of the Now Assist SN features for ESG related activities? If so, I would love to hear about your experiences and any advice you might have. Thank you
Hi everyone, I was thinking about taking certifications about ESG or IRM. However, I could not find anything of them. Are there any certifications which is related to ESG or IRM?Do you have any certifications which you recommend me except CSA and SP...
ワークスペースの関連リストのレコードを一括選択する方法を教えていただきたいです。実際に一括選択したいリストは以下です。実際に行いたいワークスペース：ESG ワークスペースメニュー：content accelerator複数選択したいリスト：①信頼できるソースコンテンツ ②測定基準定義(①を選択後に表示されるリスト)質問するまでにサイトに記載されている以下のドキュメントを参考にましたが、解決しませんでした。（サイト：https://www.servicenow.com/com...
Dear Community,we are trying to expand ESG footprint and reviewing SN ESG module for potential customers and one of the challenge is to understand the minimal license model to implement ESG. As an implementer/Architect, you will work with customers a...
Are there any plans for a CSRD - ESRS content pack to import citations and metric definitions into ESGM? Some customers want to map to that reporting framework already given the looming deadlines, and are worried that GRI does not give a 100% match t...
Hello, I'm assisting our internal ESG team with an issue where they cannot access certain ESG-related menu items in the platform because they appear to be restricted to the 'sn_esg.admin' role. We would like to be able to clone the 'sn_esg.admin' rol...
I am trying to understand the relationship between ESG, IRM VRM, and SPM. any pointers will be more helpful
Does the emission factors support such as water resources and waste in addition to greenhouse gases?Are there default emission factors registered? (Do we need to register everything ourselves?)Is it possible to load emission factors from external app...