Multiple Indicator results are populated when an Indicator task is closed

[KoteswaraMa]

Hi Team,

When an indicator task is closed, duplicate indicator results are populated as shown below.

Observed that the Business Rule "Indicator task close" is responsible for adding the results once the task is closed.

Can you kindly advise on the appropriate approach to ensure only a single result is populated?

Thanks,

Majji

[kaushal_snow]

Hi @KoteswaraMa ,

The Indicator task close business rule is known to trigger creation of indicator results upon task closure, which may cause duplicates if it fires more than once. A known approach is to deactivate that rule and replace it with a more controlled custom logic either via a new Business Rule or a Flow ensuring only a single result is created per closure.

or

Use a Custom Flow or Conditional Logic:

Build a Flow triggered on creation or update of sn_grc_indicator_result.

Use it to: Check whether a result already exists, Apply specific conditions (e.g only when Task result = failed)..Only insert a new result if it doesn’t already exist...

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