OOB Checklists Within ServiceNow

[Albert Tanderay]

Hi SN Community,

I need some assistance in working with the OOB Checklists feature within ServiceNow. This is the requirement summary:
- A custom choice field named 'Checklist Type' to be added into the Audit Milestones form, with 3 dropdown options (completed)
- A section tab to be named 'Checklists' to be added on the Audit Milestones form (completed)
- Under configure form layouts, add the OOB 'Checklist' formatter field into the checklist tab & create checklist templates for the 3 dropdown options & save those templates (completed)
- Requirement when the form opens, for the checklist to be 'blank', and when the user selects a checklist from the custom choice field, the respective checklist template should appear on the checklist formatter field, within the checklist section tab (*I'm stuck here*)
  e.g. If I select 'opening meeting checklist', I should see the opening meeting checklist template appear, if I change my choice to closing meeting checklist, the checklist should switch to the closing meeting checklist.
- Query on whether the OOB Checklist feature is viable on the Audit Workspace? Currently, when I view this formatter type checklist field on workspace, it only shows the 'Checklist' Section tab, but the contents within the tab is empty, is it because 'Checklists' is a UI Macro & Workspace doesn't support Jelly based scripts such as Macros but rather, it uses ReactJS? what would be the alternative solution to getting checklists to work on Audit Workspace?

Thanks!

[Community Alums]

Hi,

In short - yes, workspaces don't support macros / Jelly, as they use ReactJS. See here for a list of supported form fields: https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/administer/workspace/referenc...

Did you find a solution to your requirement? I'd be interested to know, as at the moment, I don't think there is one.

Regards,

Jason