Remove the Priority field wherever on the Issue form in the Audit workspace

MonishramP
Tera Contributor

Hi Everyone,

I want to remove the Priority field wherever on the Issue form in the workspace.

Priority in activity log, list view, Highlighted Details and Issue Summary (top of record).

Thanks.

MonishramP_0-1717404296217.png

List view: Priority should not come in the list

MonishramP_0-1717404448614.png

 

 

 

1 REPLY 1

Anushree Randad
ServiceNow Employee
ServiceNow Employee

Hi,

You can remove priority from the form layout and list layout through form and list configurations. You can also customize the field you want to show in activity log. See the documentation on it for more details. The side panel showing priority field can also be configured to remove the field from there. @Srinivasulu Lag can you provide guidance on how this can be configured?

 

Thanks,

Anushree Randad

Sr. Manager, Product Management, GRC

ServiceNow