Hi, I have a very simple entity filter on the sys user table for a proof of concept I'm demoing. The filter conditions look for specific users in the organisation (this works and creates entities for each one). However, the owner isn't getting popula...
Hi All,We have requirement in which we need to add some fields in form and need to change the ordering of fields on form. My question is if we do changes in dev and capture in update set then can we move update set to production?Are form layouts are ...
Are looking to quantify cyber risks in your organization while using ServiceNow IRM platform? If yes, the product team would like to connect with you and have a discussion with you. This is one of the new exciting areas for us and we are really looki...
We are fairly new to GRC and are in the process of setting up our entity framework.However, due to a recent business re-org. we need to deactivate a specific entity type and replace it with 4 new entity types that will take on the existing risks and ...
Hello! Is there a way to adjust the risk scoring so the scoring reflects what the heatmap colors are? Red on a heatmap is usually a very high risk, but the heatmap puts a risk that has a high inherent or residual risk in the red zone just because it ...
Hi Community,I noticed a weird thing with Entity Scoping (perhaps it's just me or it's a SN nuance)...1. I created an Entity Class called 'SOX Infrastructure' 2. I created an Entity Type called 'SOX Applications' and in the 'Entity Filter', I build m...
Can anyone help as to why another risk assessment has auto generated when I canceled a risk assessment. I can see there is a scheduled job which is creating this but I am trying to understand why it would do this if i have cancelled it. Is there a wa...
Hi,I have created new "engagement " and registered the observations relevant to the audit in the Observation tab.Now How can I create issues relevant to these observation and assign to a milestone ?I observed the issues can be created with reference...
Hi, I've recently installed the Business Continuity Management plugin for my users and I've been queried about the Business Continuity Homepage workspace. There seems to be something missing and I am unable to put my finger on what's gone wrong. Can ...
We are planning to use GRC for IT and non-IT (i.e., environmental) risk and compliance. We are a single service provider with a dedicated instance, & no domain separation. Within GRC do we have the ability to restrict visibility to data that mimics...
Hi Everyone, What is the significance of creating Entity Type? I can create Entity directly and can complete the entire process. Trying to understand the need for creating Entity type?
We have observed in Tokyo that reference look up is displaying only 10 value at a time in workspace list for a reference field. There was limit of more than 10 in previous version.Can someone guide me to increase this limit to more than 10? For examp...
Hi there - how do I move a 'Risk Acceptance Task' to the 'Accepted' state? Context/Info: Advanced Risk Assessment (ARA) plugin turned onAdvanced Risk done via the Risk (sn_risk_risk)After ARA done, I 'Respond' to the Risk via a Risk Acceptance TaskAf...
Hello, In Tokyo, I created an Entity Type and applied an Entity Filter that is successfully generating entities automatically. The Entity Type is mapped to Control Objectives in order to automatically generate downstream controls for each entity in ...
We recently moved to ServiceNow VRM and imported our vendor list from the previous GRC tool and a spread sheet. What didn't come across are the reassessment dates from the past GRC tool. Now I just want to go into each vendor record and manually set...
