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Risk Heatmap & Risks Trend Dashboard

Hi Has anyone managed to produce a risk heat map based on actual number of risks rather than risk assessments(current dashboard provides only risk assessments total)? Also, Has anyone produced a trending of risk dashboard, so if a risk score changes ...

Krish6 by Tera Contributor
  • 1371 Views
  • 2 replies
  • 1 helpfuls

Resolved! entity class rule

we have a lot of entities in our sn_grc_profile table without a class tagged to them . The main reason for this is that we did not have any entity class rules defined in our system . We are now defining these rules for various tables , but my doubt i...

Gary22 by Tera Contributor
  • 1175 Views
  • 1 replies
  • 2 helpfuls

What this plugin "GRC: Business User - Lite" is about?

Hi, I am looking for a detailed documentation of the plugin "GRC: Business User - Lite" and want to understand: a) What this plugin is about?  b) What's the difference between "GRC: Business User - Lite" plugin and the role "sn_grc.business_user" ?c)...

Syed14 by Mega Guru
  • 3484 Views
  • 4 replies
  • 1 helpfuls

Calculating Risk Rating

Hi Everyone, I have two fields ( 'Risk Value' and 'Risk Rating') on the form, based on the Risk Value like, 0-5->low6-10->Medium11-15->High>16-very high Risk rating will be calculated like low, Medium, High, etc. Code: After BR: updated checked Condi...

Sanjay33 by Tera Contributor
  • 624 Views
  • 2 replies
  • 0 helpfuls

Resolved! Supporting Data in A GRC control indicator

Can someone please guide me for the following scenario I am trying to setup  .    I have a control that no user should have admin rights .  I am now designing an indicator for this control .  This will be a manual indicator , but in supporting data i...

Gary22 by Tera Contributor
  • 1641 Views
  • 6 replies
  • 1 helpfuls

Resolved! Reset Compliance Score Percentage

Hi,  We did some testing to see how the answers affect Risk Statements and Control Objectives. We delete the attestations but the results are not removed from the Control Objective Compliance Score. Is there a way to reset all the scoring for Entity ...

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vt5 by Tera Expert
  • 1583 Views
  • 3 replies
  • 0 helpfuls

Resolved! Audit Management Report

Hi Team, I want to create a report on audit management. Client has shared us few fields which they have for audit, we have mapped those fields with the fields which we have in servicenow. Few fields belongs to engagement table and few fields belongs ...

Edit Assessment Responses

There were some instances where the users contacted us asking to modify their responses as they misunderstood the questions or they had incorrect information at the time. Policy violation and fraudulent aside, from a technical perspective, is there a...

vt5 by Tera Expert
  • 1263 Views
  • 4 replies
  • 0 helpfuls

IT Assets from CMDB to IRM Module in best effective way so that we can do Reporting on the Threat & Vulnerabilities associated with all IT Assets

Hello, How can we map all IT Assets from CMDB to IRM Module in best effective way so that we can do Reporting on the Threat & Vulnerabilities associated with all IT Assets ? Do we need to create all IT Assets (CI Records) as Entity Records as a manda...

control objective compliance score calculation

Can anyone please explain how compliance score is calculated. I'm using pdi (personal development instance) with servicenow sample data (san diego) In attached screenshot can anyone please explain why control is non compliant but control objective co...

lt3 by Tera Contributor
  • 2393 Views
  • 2 replies
  • 1 helpfuls

Resolved! Policies Stuck in Awaiting Approval

New to ServiceNow and trying to clean up some older/stale policies.  I have three records in "Awaiting Approval" state but do not show in the approval queue for the listed "Approver."   How might I approach setting the records back to a Draft state t...

Kyle S_1 by Giga Contributor
  • 1201 Views
  • 4 replies
  • 5 helpfuls