Risk Assessment Questionnaire Calculation

[Fed3]

Hi there,

I have implemented some risk assessment questionnaires based on my client requirements. However, once the questionnaire is filled and submitted, the score dis not affected in the scoring tab within the risk record.

Is the scoring automated based on the assessment questions response or it is meant to be manually entered?

PS: this is not vendor risk management but just risk management

Thanks for your help

Fed

[Fed3]

Thanks for your reply Jan,

This clarifies and confirms what I thought but leaves more questions 🙂 

if the questionnaire calculation is manual why the questions have weights and values against? are these values just to help the manual filling of the score?

[Jan Spurlin]

The Question weights are a part of the baseline survey application in ServiceNow. It is possible that they could be used in the future as part of a calculation to adjust the risk score, but for now it does not.