Resolved! Model Risk Management Demo Data
Hey hi everyone, While installing the MRM module, I’m not seeing the “Load demo data” option on the installation pop‑up screen. How can I get the demo data in this case?
Forum Posts
Attestation Respondent - Roles
Hello, We use ServiceNow to conduct an annual audit against our security policies, and primarily use control attestations to track compliance. We have received feedback from our Attestation respondents that it would be ideal to see prior year respons...
Resolved! How to create a role-based dashboard for Risk and Control reports?
Hello Community,I am working on a requirement where Risk Managers, Risk Users, and Risk Owners need to access a single dashboard that displays Risk and Control reports relevant to their roles.Currently, the Risk and Control reports already exist and ...
How do I change the notification to prompt Vendor Registration through the Vendor Portal?
Dear experts, I am facing an issue where if I register a new third-party contact, it will generate a registration email to them. But I dont understand why the email generated is the ones using SSO to login. It does not make sense to have vendor's usi...
Unable to View Content on Processing Activities in Privacy Management
Hi all,We are working with the Privacy Management application, and we’ve noticed that the Processing Activities section is not displaying any content.Before we troubleshoot further, I’d like to understand whether this issue could be related to a miss...
Audit management state field if any open issues
hi @sandeepdutt @Ankur Bawiskar As per our requirement, engagement records do not require any approval. In OOTB behavior, if there are open issues or tasks, the engagement moves to the Follow Up state. However, when an issue is closed, the engageme...
Section not visible on workspace only
Hi all,I’ve added a new section (sys_ui_section) to a record form for table sn_compliance_policy_exception.The section:exists in sys_ui_sectionis assigned to View = Workspacehas the correct table (sys_name = sn_compliance_policy_exception)is visible ...
How is the action blocked field value is set on Crisis Event/Exercise ?
Hello Community, How is the "action blocked" field value is set on Crisis Event/Exercise in Business Continuity Management.After the Zurich release, in the crisis event or exercise, we have observed that when we add a plan with also has related plan ...
Resolved! How to enable comments for each question on questionnaire form?
As part of TPRM development, I created a tiering questionnaire template and configured the required questions. But i cant see the comments under each question. How to enable the comments ?
Processing Activities Not Visible in Privacy Management
Hello Community,We’re implementing ServiceNow Privacy Management, and currently the Processing Activities section appears blank.I’m trying to confirm whether this could be caused by:A component not defined/added in UI Builder, orMissing roles, data m...
Resolved! Unable to install GRC products in PDI?
I recently got a new PDI and I'm unable to install any of the GRC products; when I search for "GRC" nothing shows up?
Query on Policy Exception Getting Closed at 80% Duration
The policy exception has an out-of-box (OOB) flow that gets triggered when the duration reaches 80%. At that point, the exception is automatically getting closed.May I know why it is getting closed?
Policy and Compliance
Automate and manage policy lifecycles and continuously monitor for compliance.The Policy and Compliance Management product provides a centralized process for creating and managing policies, standards, and internal control procedures.It involves creat...
Update Reassessment in Risk Assessment Playbook
OOB Risk assessment project has three activities are visible in the Define stage when a new project is created. We can Context, Details and Stakeholders. However, there is another activity "Reassessment details" that is available OOB. This activity i...
Resolved! risk statement Duplicate “Related Risks” displayed in Compliance Workspace (OOB behavior)
Hello teams, Please i need your help on this : In Compliance Workspace, on the Citation record (example: RS.MA-01), the Related Risks section displays the same Risk multiple times.Observed OOB behavior:A Citation is linked to N Control ObjectivesA Ri...
