Need attachment field on Risk Assessment
Hi,I want to add field attachment on risk assessment for reference to particular question in assessment next to comment field .
Forum Posts
How to add a new control classification such as "mitigative" control in ServiceNow IRM
I was wondering if anyone could help me understand how to add a new control classification, such as 'Mitigative', in ServiceNow IRM. Currently, the classification list only includes 'Preventive', 'Corrective', and 'Detective'.
Policy Exception Issues
We are using GRC - Policy Exception in ServiceNow. Initially, we had custom workflows in place for approvals (including extensions, approvals, etc.), and the OOB (Out-of-the-Box) flows were not used.Now, we are trying to transition to OOB approval ru...
Qualitative Scores for Smart Assessments
How can I generate qualitative values from Smart Assessment Scores? I see that I am able to configure scoring at the question, section and assessment level. How do I translate the scores into a qualitative value for the assessment that can be written...
Smart Assessments - Scoring not visible in assessments
Hi All,Requirement:-Configure Smart Assessment questions and scoring uses maximum value to be displayed based on the sections.I have configured questions for confidentiality, Integrity and availability.Each section should display the maximum score on...
Policy Exception : Verification of exception is in progress. See approval status in verification
Hello everyone - I have submitted a new policy exception, it is showing me "verification of exception is in progress. See approval status in verification approvals". This message is displayed every time I try to open the policy from compliance worksp...
Can we configure UI Action or declarative action on the assessment workspace
Hi Experts, Am stuck with a requirement to create a workflow on the assessment workspace to create a UI action/declarative action and send the newly assessment to the approval before generating assessment instances to the users. Am unable to create U...
What will happen if I exceeded my licensed entitlement which is the total licensed purchased?
Dear expert, I would like to know what will happen if I exceeded my license entitlement, for example for TPRM i have purchased a license of 202 engagement per year, then if I exceeded the number of allocation, what will happen in the system?
Resolved! Business Rule not running in BCM Workspace
Running into an issue where business rules aren't being triggered within the BCM workspace (specifically on the Crisis Event asset related list), but they are running normally from the native view.Found this article regarding the Project Workspace (b...
Risk and compliance
I work in GRC not techinical I want to learn service now not in techinical coding for my job upskill which module will help can guide me
Resolved! Business Continuity Management (BCM) relation(s) to Integrated Risk Management (IRM)?
Hi all, I am scratching my head with link/relations between BCM and IRM.I am comfortable to setting up both sides (BCM and IRM) and a silos, but and I am wondering what's the relation of utilization between two modules? Example: In IRM you setup: ent...
Updating values in Assessment Metric Definition
Hi, As a requirement to change in calculation of assessment, I have updated the values of choices for a particular metric. But it is impacting historic assessment after that. Any workaround for that?
How do I add include attachment section to questionnaires for TPRM in vendor portal?
Dear experts, I would like to have a box or a section to include attachment to allow vendors to add in attachment while answering the questionnaires, how do I do so? Because I noticed that the questionnaires will not have any section to allow vendors...
See Recovery Tier from BIA on Business Application?
Hi, What is the relationship between "Emergency Tier" on Business Application in the CMDB and the "Recovery Tier" from the BIA in BCM module? Also, do they in any way relate to "Business Criticality"? Is there a way to see the BIA result on the Appl...
Business Continuity Management Exercises - Event Tasks
Hi community, I'm working on implementing the Business Continuity Management product in ServiceNow and I have a question. When creating an exercise there are 4 Exercise methods that can be selected:SimulationTabletopWalkthroughFunctionalHowever, acco...
