I’ve configured the Smart Assessment Engine on a custom table within the BIA scope. The assessments are being triggered and submitted correctly, but when I open the related Smart Assessment Instance from my custom table/BCM workspace, it only opens t...
Comparing to Compliance workspace, there is the side navigation I have been trying to config in the UI builder, and I cannot find the navigation side in the configuration either. please suggest. thank you so much!
I cannot find the left-handed menu side, which I cannot identify why it is hidden. Please suggest. Thank you so much
Hi,From the ServiceNow documentation, I see that control attestation is to just confirm that the control is in place.However, it seems to me at times that control attestations are made to perform the same functionality of continuous controls monito...
Hi everyone,I’m curious to know if your organization is currently utilizing Governance, Risk, and Compliance (GRC) indicators within ServiceNow. If so, how are these indicators being applied in your workflows?Specifically, I’m interested in understa...
Hi all, (and Jan ) ,Any suggestions for the following post publication of a RAM that is to replace existing? I'm adding a factor / text question to the group factor of the inherent assessment section of a Risk Assessment Methodology(RAM).The RAM has...
We are about to begin a Business Continuity Management (BCM) implementation for one of our clients. Below is a summary of their key requirements:The client would like to create a Business Impact Analysis (BIA) for a specific department.Within this BI...
Trying to sort out the workings of GRC controls.Anyone has any ideas or pointers?Perhaps I'm doing something horribly wrong here, so any help is appreciated OverviewI can't seem to get a manual Indicator to update the Control's status.When setting an...
Hello, OOB, there is an Attestation 'GRC Attestation' which has as question 'Is the control implemented?', if the user answers NO to this question, the control state is changed to non-complaint and an issue is automatically created. Q1: how is the co...
I need to perform a task to create three risk records with single entity and three RAM's should be added to each risk record to perform assessment.Any solution ?Thanks,
In Zurich - in IRM - I am looking for the role SN_GRC.Issue_Manager and its not there.What this means is that in an Issue record when trying to add an Issue Manager Group, I cannot add any because the role for issue manager is MIA. Can anyone else pl...
Hello! I have been getting stuck with an access use case. We leverage a MSP and they have a compliance team that requires read only access to issues that were identified by MSP employees. We have been adding the MSP employees to the watch list and pr...
Hello!I've recently been asked to review how the approval is being generated for Policy Exception Extensions (and potentially change it). I know that it goes to the person in the "assigned_to" field on the Policy Exception, but what I can't find is w...
Hi Everyone!In order to migrate legacy attestation to Smart Assessment, we have an OOTB Workflow - Generate smart assessments for control. This workflow is not getting triggered on updating the state of control to Attest. It's throwing an error - "Ta...
I have a user who is attempting to complete their BIA. In one of their BIA's, there are no vendors to add in the dependency assessment for that particular BIA. However, the Complete button is grayed out, and they are unable to submit the BIA since ...
