Hi All, The team are facing the issue where the Risk Assessment Methodology (RAM) for the overall scoring is showing different color in both platform and workspace with the same record after upgrade the instance to Zurich. Did anyone facing this issu...
Hi All, The team facing truncated related list text issue in our test instance after upgrade to Zurich version. It is working fine before upgrading (previous version is Xanadu).Besides, we compare with our demo instance. This issue is not happening t...
Hi Team In BCM workspace, I have custom related list created which shows the related smart assessment instance record. When i click on the smart assessment instance, it opens the actual smart assessment instance record as shown in image 2. But what I...
Team - Is there a way to make the RAM comments factor mandatory (manual factors)? During assessment.
Hi Community,I was looking through the Survey function and was wondering the purpose of having fields "Name" and "Question" as seems as though they both have the same sentences on OOTB. Why not have just question field? Thanks
I've been reviewing the Privacy documentation and have taken the latest Privacy Essentials training on ServiceNow University. It seems with the update to Smart Assessment Engine and Privacy V3 templates the configuration is stuck between old and new....
Risk and Control is not deactivating when Entity is getting Inactive. Can someone please help, what could be the probable reason.
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Hello, All IRM professionals know that we have OOTB GRC attestation template and it has 3 Qs, which ultimately gives us outcome as Compliant or Non-compliant. This outcome then gets logged against control we attested, further this status flows compl...
We identified a flaw in the risk assessment workflow when a risk acceptance task is rejected. If a risk acceptance task is rejected, the task is automatically closed and if the acceptance task is the only risk response for a risk, the risk is automat...
Hi Experts, Anyone configured Risk Assessment Methodologies to assess OT Risks? The methodology should compramise with Business Impact Assessment (not BIA in BCM module) and Control Assessment. BIA is asking the the consequence types such as Busine...
HI Team, When I click the update dependencies, the dependencies are incorrectly getting mapped in the Scope related list on 2 asset types only. I checked the UI action, its related script include, but its all OOB, no modification is done. Its working...
Hi Team,I want to modify the OOB related list filter of Loss scenario on table: sn_bcp_plan of BCM. I dont see related record for this related list in the relationship. Can someone help me to understand how can i configure this in such case. Regards...
Hello All,I am looking to install regulatory change management campaign. I do not know if it is a separate plugin. I have policy&compliance, risk, advanced risk, regulatory change already installed in my PDI and it doesn't give me regulatory change c...
Hi Folks , We are facing an issue on risk workspace when we tried to open the risk assessment record from the risk record its not opening, some weird issue we where facing and its working on other instance. Please share you inputs and any debugging ...
