Risk Event > Risk Statement field (Tree Picker not working)

[Yuvraj Sharma]

Form : Risk 

Field : Risk Statement

Tree Picker documentation : https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/common-ui-elements/...

As per documentation, Tree Picker can be enabled for any table having a parent field. 

I have enabled the Tree Picker for Risk Statement field on Risk form and it is not working as expected. 

 

It still does not show the hierarchical view.

How it should look like : Cause in Risk Event form

Any suggestions/solutions ?

[Naveen Kumar4]

Hi @Yuvraj Sharma ,

If you want to see Risk statements in a hierarchical view use Content[Add tree picker attribute on overridden dictionary entry] field not Risk statement field. Please check below rule from documentation link you have attached

• Reference elements for any hierarchical table. A hierarchical table is any table that has a parent field pointing back at itself.

Thanks,

Naveen

[Yuvraj Sharma]

I am changing my response.

Let me think through on that. I did not want to create an additional field just for this.

Could you help me understand why is it not working on Risk Statement and how is it working for Content ?  

[Community Alums]

Hi @Yuvraj Sharma ,

Because Risk Statement table doesn't points back at itself provided it has a parent table content.

That's the reason it won't work for Risk Statements.