Risk heatmap Component on the Risk workspace

[Aly]

Hello everyone,

On the Risk Workspace, I'm trying to use the Component called "Risk heatmap" that is used on the "Heatmap workbench" on another page.

This is the component that I'm trying to get. This exact component is also used on the "Operational risk manager home page grid" variant of the "Home" page of the Risk Workspace.

The problem is, when I search for the component, I can't find it.

I've found the component record "sys_ux_macroponent.do?sys_id=5615fd70af6959fc63ae0ad8a84223e0" but don't know how to actually use it on the UI Builder.

Any idea on how to use the Risk heatmap on another page ?

Best regards,
Aly

[Community Alums]

Hi @Aly ,

This is going to be a bit tricky as you do not get a ready to go Component directly, before even you start adding the component, you have to do the following for the setup of Data Visualization Component for Heatmaps :

https://developer.servicenow.com/dev.do#!/reference/next-experience/vancouver/now-components/now-vis...

[Naveen Kumar4]

Hi @Aly ,

The below link has details Let me know if you can't access this.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994328

Thanks,

Naveen

[Aly]

Hello @Naveen Kumar4 ,

Yes, I've found this KB article while researching but I can't access it.
I was going to open a Case on Hi Support.
Are you able to provide me the access to this article ? It would be much appreciated.

Best regards,
Aly

[Naveen Kumar4 · Accepted solution]

Meanwhile,

to get that component to UIB you can turn off internal component flag on the below URL

now/nav/ui/classic/params/target/sys_uib_toolbox_component.do%3Fsys_id%3D88e25d28ae66d26cfaad64556a049063%26sysparm_record_target%3Dsys_uib_toolbox_component%26sysparm_record_row%3D1%26sysparm_record_rows%3D1%26sysparm_record_list%3Dsys_scope.nameCONTAINSheatmap%255EORDERBYorder