ServiceNow AI Control Tower is free with Now Assist

shwetachauh
Giga Contributor

3 weeks ago

Hi,

 

Can anyone confirm if ServiceNow AI Control Tower is free with Now Assist and what are it's capabilities and how we can utilize it for AI Governance.

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SohamTipnis
Kilo Sage

3 weeks ago

Hi @shwetachauh,

 

The answer is YES, the ServiceNow AI Control Tower is free with a Now Assist license.

 

If you find my answer useful, please mark it as Helpful and Correct. ‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

 

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Pramod Chandra
ServiceNow Employee

3 weeks ago

No. AI Control Tower is not free for Now Assist. AI Control Tower is charged for both ServiceNow AI and non-ServiceNow AI, to manage AI Governance. 

Matthias Ferstl
Mega Guru

3 weeks ago

There is a difference between two things:


- It doesn't come with NowAssist License or other licenses as "included" license

- License fee depends on ammount of records in a few tables (Use Cases, Models,...). This includes three things:

  1. - internal SN Assist Skills and so on (those will be discovered automatically)
  2. - those that are discovered (AI CT has an Discovery function)
  3. - those added manually 

 

So: "Licensing depends on NowAssist but is not included" might be the answer you were looking for

 

Please mark answers (not only mine) as helpful if they were
and "accepted solutions"This motivates others to take part, post solutions and find answers. Thanks! - Mat
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