Smart assessment questions showing as Skipped for conditionally visible questions

Developer3
Tera Expert

I have configured the smart assessment template and there are several conditionally visible questions on my assessment form. One issue i noticed is, these conditional questions are shown as Skipped ( as shown in the screenshot) when the conditions are not met. They are not user friendly. Is there any way the "Skipped" questions can be hidden?

Developer3_0-1748367336125.png

 

1 ACCEPTED SOLUTION

Utsav Murarka
ServiceNow Employee
ServiceNow Employee

Hi @Developer3 ,

As of now, this is the expected behaviour, to show hidden questions as skipped, there is no way to hide the skipped questions, as they are part of a component, and we have not provided any configurations to control how the skipped questions look.

 

Thanks.

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1 REPLY 1

Utsav Murarka
ServiceNow Employee
ServiceNow Employee

Hi @Developer3 ,

As of now, this is the expected behaviour, to show hidden questions as skipped, there is no way to hide the skipped questions, as they are part of a component, and we have not provided any configurations to control how the skipped questions look.

 

Thanks.