Take Attestation - Control Attestation - Not working on portal

[M_iA]

Hi there, I have been pulled into assist with an issue with the attestation assesments. My knowledge is very limted in this area, so reaching out to see if anyone can help.

The team want to start assigning attestations to users in the instance. The first issue was that the user wasnt getting notified of the assigned attestation. I worked out that the condition on the notifications were pointing to legacy. So I updated to the required condition.

On the email though, the URL provided to the user is:

/sp?id=take_survey&instance_id=42e576b61b036550aea58665d34bcb12

This takes the user to a blank page.

if i update the URL to:

/sp?id=grc_take_survey&instance_id=42e576b61b036550aea58665d34bcb12

This version of the page takes the user to what looks like the header of the assement. But the user cannot do anything with it - its not clickable.

Am I missing something quite simple here?

[AndersBGS]

Hi @M_iA ,

Maybe a novice answer/question in relation to your question, but does the user have the right roles assigned to answer attestation? As far as I recall, the user should be assigned sn_grc.business_user.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[M_iA]

Hi @AndersBGS 

Yes, I am testing it as myself. I have the role and the attestation is assigned to me

[M_iA]

A follow up to this is that I can take the attestation assessment if I go to the standard UI and click the ui action. Its just not working on the portal.