I have a requirement to change approval mechanism for Policy Exception in which the first approval will be triggered to requester manager and so on. Also approval should be triggered to specified users when approving user clicks on "Request Complianc...
Hello all, Looking for clarity on this conflict I ran into. While running mock IT Risk Assessments in my Dev Instance, I noticed that I cannot select an entity that is already being used in an active Risk Assessment. For example, if I were to selec...
Hi All,Currently, advanced risk assessments are assigned to individual users. Is there a specific role or permission that would grant me access to take all users' risk assessments? If not, what additional steps should I take to gain access to everyon...
Can I change the use of Now Assist and localize it by feeding the data?Or is it that I can't intervene in the learning process of it, I just need to know how to use it.
When we Finalize and Observation, we have a business rule that sets values on the newly created issue. We know the overall business rule is setting values, but with the upgrade to Yokohama, we're seeing where the final value we're setting is not carr...
Hi, I am trying to auto populate 'Department' field based on BIA owner selected from sys_user table. For this I have created Onload and Onchange client scripts. i have additional requirement is if i ovveride Department value to any other value from t...
Hello everyoneso I had a question in attestation part of the control When we selected the attestation and move the control to attest state the attestation respondent has to respond to the attestation. After he submits the attestation the control goe...
Hi community, I am trying to configure Smart Assessment Engine for control attestation and have a question of type Attachment wherein, user needs to attach an attachment and is a required question. However, when user attaches the attachment and proce...
Hi,I would want to know that how does a risk indicator failure affects Advance risk assessment done for a risk. I know in classic risk indicators play a role : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692108But how does...
1. Which GRC application would you use to manage internal or external consultancy processes that aim to prove the effectiveness of controls?Risk ManagementAudit ManagementPolicy and Compliance ManagementVendor Risk Management2. The Risk Scoring value...
Hi Team Can some one let me know the uses of Aggregated risk reports, I have checked product documentation, so just wanted to know more if some one have actually used it. How to use or what are the uses of below, how to use it..
We have the need to bring a couple of True/False fields from the CMDB CIs into our entities. The empty field exists on the entities but the value is not populated. Is there a way to synchronize that data using OOTB tools or would we need to script so...
As I understand it, audit plans are a group of engagements, but is there a feature to group test templates or test plans to automatically generate control tests (aka audit tasks) in ServiceNow? For example, if an assessment team analyzes the same gro...
On the Policy form, we have the Reviewer field and the Approver field Separately. I no longer see "My Policy Reviews" in my PDI which is xanadu-07-02-2024__patch4a. Is this an error in my PDI or was this removed and why?
Hey there, I was working on GRC module and noticed that the "Approve" UI action does not work as intended in workspace. It works perfectly fine in native UI, but in workspace if you try to click the button, nothing happens.Later I found that in works...
