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How to Update work notes using the fix script

Hi Team, I am trying to update the assigned to and with that I also want to update work notes, I tried following code but not working var gr = new GlideRecord("sn_grc_issue");gr.addEncodedQuery("assigned_to=65bfc314c3150e90765133001501311b");gr.query...

Resolved! Apply Entity filter on list view type report in workspace

Hi community, I have a requirement to apply an interactive filter "Entity filter" to a report that is of type List within workspace. It works for other reports however, there needs to be some other configuration for List.  Has anyone configured somet...

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Resolved! sn_compliance.library_employee_reader role

Hello everyone,  According to its description the sn_compliance.library_employee_reader role "provides read access for authority documents, citations, policies, and control objectives to employee users".  It's not working though. Despite ACLs in plac...

 Arta by Tera Contributor
  • 1655 Views
  • 4 replies
  • 1 helpfuls

Resolved! continuity plan related asset updates

If a plan is in draft state, but the related BIA is archived, is there any way to make changes to the BIA to have them reflected in the plan, or is it required to copy the BIA so that it goes into draft state again?

jhammond944 by Tera Contributor
  • 573 Views
  • 1 replies
  • 0 helpfuls

Auto populate field

Hello, I am currently working on an "issue management" I need "Scripting" for the business rule for the below User story: When the "Assigned to" field is filled, the "issue manager" field should be auto-populated. I've included for you below the Scre...

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HemaV by Tera Contributor
  • 785 Views
  • 4 replies
  • 0 helpfuls

Resolved! GRC modules

How all the four module in servicenow inter-linked.(Policy & Compliance, Risk Management, Audit Management and Vendor Risk Management). Is there any presentation???

Resolved! OOTB ui action not creating new record on m2m

Hello all,  When I go to an engagement record in Audit Management and navigate to the related list. On the 'other issues' tab, when I try to create a new record from the 'New' UI action in the classic ui, the record is not being submitted and I recei...

RandiReyna by Tera Contributor
  • 1371 Views
  • 4 replies
  • 1 helpfuls

Resolved! How metric data task flow works?

How metric data task flow works?Linear stages New->In progress->Awaiting approval->closedTo whom approval is send? what could be the reason of  not sending the approval?@Community Alums 

Tejas9 by Giga Guru
  • 1501 Views
  • 4 replies
  • 2 helpfuls

Resolved! Bypass SSO for VRM Vendor Portal

We have client that decided to use SSO for their SN access which most people considers best practice. Then the client purchased Vendor Risk Management and based on the SN defined standard VRM vendor user management workflow* and the large number of v...

Resolved! Importing Risks and Controls from Spreadsheets to ServiceNow

Hi, We are looking to import risks and controls that are currently being managed on spreadsheets to ServiceNow IRM. Would we be able to populate the related list with the excel import (for example. would we be able to populate the control a risk is r...

SatdevD by Tera Contributor
  • 1336 Views
  • 2 replies
  • 4 helpfuls