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How to set Risk Assessment Methodology on Risk ?

HelloI am trying out the Advanced Risk Assessment feature in IRM. I have configured Risk Assessment methodology, tied it to Appropriate Entity class, sey default methdology on the entity class to the methodology I created. But when I create a risk fo...

Error while trying to export responses from assessments

We have an issue in just our test environment (dev and production are fine) with exporting responses from a third-party risk assessment. When the user clicks on the Export responses button, the error "XLSX is not defined" appears. Comparing the prope...

bellr by Tera Contributor
  • 447 Views
  • 3 replies
  • 0 helpfuls

Resolved! Regarding IRM Standard License

Hi all, Need to know if catalog item is included within IRM standard license or any similar functionality available with IRM Standard License? Also how many custom table we can create with IRM standard, Secops SIR pro and VR pro, license each? Thank ...

Resolved! code is not working to update multipul users on field

Hi All, I have written below Trasform map code to update multiple users on contributor field. but some how it is allowing only one user to update.  While loading the data throwing following warning  message Contributor abc@  doesn't exist in ServiceN...

g_modal is closing on URL change in Workspace

Hello Experts, I have developed an UI page to open in a g_modal for workspace. Once I am clicking the button, its opening the popup correctly. Inside the popup, there are list of records which are actually hyperlinks. Once I click any one of them to ...

Satanik1 by Giga Guru
  • 480 Views
  • 3 replies
  • 0 helpfuls

How to add 3 tables for database view for reporting purpose

Hello Team,Thank you team in advance!Existing Report - Is on Policy Exception Table I have created one database view on Policy Exception table as below:1.My first requirement is - We have a field called control objective on Policy Exception form whic...

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SCF

I am going to use SCF in my project, but I am not getting exact process of how to implement this in ServiceNow.Can anyone please share process of SCF implementation into service now?

rishDabh by Tera Contributor
  • 553 Views
  • 2 replies
  • 0 helpfuls

Residual risk score not displaying on risk workspace overview tab

In the risk workspace, any idea why the residual risk score would not be displayed on the risk record overview tab? We have a risk assessment completed along with a calculated residual risk score, however it is not populating on the risk record overv...

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Trey7 by Tera Contributor
  • 437 Views
  • 3 replies
  • 0 helpfuls

Resolved! Risk Workspace Risk heatmap dropdown items order configuration

Workspace: Risk WorkspaceVariant: Operational risk manager homepageHi all, It's me - the every day workspace guy here. Pretty simple thing. Just trying to change order of options in dropdown component related to heatmap component. So that by defaut "...

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Miikka_M by Tera Guru
  • 637 Views
  • 2 replies
  • 1 helpfuls