Third Party Risk - Due Diligence Request - Vancouver Release

[VM7]

Hi, 

The Vancouver release of TPRM provides a catalog item that can be used to submit a due diligence request for a number of scenarios. My question is related to option to onboard a new engagement. 

Per ServiceNow documentation, we are informed the following: 

• Onboard a new engagement. Start the onboarding process for a new third party or a new engagement with an existing third party. (source: https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-workspace-v...)

Based on this, I thought it would be possible to submit a request for adding a third party only, and not have to provide any engagement details. 

When I tried this, it looks like although I can choose third party not listed, I am still required to provide an engagement. Out of box, is there a self service due diligence request which allows the onboarding of a third party without needing to providing engagement details? Please advise, maybe I missed something? 

Thanks.

[Community Alums · Accepted solution]

Hi @VM7 ,

Why we have the Record Producer of "Request third-party risk due diligence" from ServiceNow is due to organization assesses the risk associated with doing business with third parties, it performs due diligence for any engagement with a third party.

So Unfortunately, there is no OOTB self service due diligence request which allows the onboarding of a third party without needing to providing engagement details.

[Community Alums]

Hi @VM7 ,