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Forum Posts

Servicenow BCM - Exercice simulation

Hello,  We are new with BCM and are looking for:1) A difference between simulation and functional exercice.2) In simulation exercice, what is the difference between Plan tab and plantask tab. Thank you   

Lyly bat by Tera Contributor
  • 807 Views
  • 3 replies
  • 1 helpfuls

Resolved! Is it possible to connect Citations to Risks?

Hello, I am wondering if it is possible / recommended to build a direct relationship between Citations and Risks. I understand that this is different from baseline functionality, which is to use the built-in relationships from Citations > Controls > ...

Why does it not let me create indicator template or indicators?

I am trying to create a new indicator template but it does not let me submit the form. There is no error shown so I am confused. I am logged in as admin, changed application scope to GRC:Risk Management and have assigned GRC admin roles such as sn_co...

DineshS_0-1713662040340.png
DineshS by Tera Guru
  • 747 Views
  • 5 replies
  • 4 helpfuls

How can we stop scripts from doing certain things in the database?

How can I stop scripts from executing specific database operations? For instance, I want to ensure that certain records, such as Incidents, can never be deleted, even when scripts are involved. While Access Control Lists (ACLs) can be implemented to ...

UKTECH by Tera Contributor
  • 266 Views
  • 1 replies
  • 0 helpfuls

Resolved! New State dropdown on approval form - Policy and Compliance

Hello,  Noticed during UAT Vancouver there is a drop down for the State field on the Polocy Approval form.  Could somone verify if this is a new dropdown comming from Vancouver?  PROD does not have it. Also, any documentation explainign why it was do...

Zind by Tera Contributor
  • 551 Views
  • 4 replies
  • 0 helpfuls

Resolved! HITRUST in ServiceNow GRC

Has anyone found a way to import or add HITRUST and associated controls and citations to the ServiceNow GRC environment?    Thank you.

kurtiskeling by Giga Contributor
  • 2380 Views
  • 6 replies
  • 15 helpfuls

Change the assigned to for control execution

Hi, I have 5 controls(16-D,32-S,69-H,37-M,46-I) in that every control, manually updated controls executions are there for that control executions need to change the Assigned To field. I write script any corrections. var pol = new GlideRecord('sn_audi...

Shaik22 by Tera Expert
  • 262 Views
  • 1 replies
  • 0 helpfuls

Business Continuity Management: Plan

Background: Our company implemented GRC in early 2022 and customized the BCM process quite a bit to meet business need. We are currently revising our process in order to revert back to OOTB BCM to help with plugin updates and longevity.  Through our ...

Justin N by Tera Contributor
  • 823 Views
  • 3 replies
  • 3 helpfuls