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03-20-2019 03:54 PM
Hello all,
In this 20 minutes tutorial, ServiceNow specialists will present a step-by-step guide to get you and your team confident and ready for implementation. They will share some best practice tips and provide resources to make sure you are all set up before going live.
In a following tutorial we will address the various steps of implementation (to stay tuned, please Subscribe to the Forum).
FEATURED SPEAKERS
| Shauna Gillens, Security Senior Consultant, GRC Practice ServiceNow | | Donna Johnson, Advisory Solution Architect, GRC Practice ServiceNow |
Please ask your questions below and share your feedback here.
Video content:
1:35 Introductions
3:56 Stages of GRC maturity
6:54 Overview of the 5 steps for pre-implementation
8:16 Step 1: Identify teams and business outcomes
9:25 Step 2: Identify use cases, processes, workflows,
11:00 Step 3: Document current state
11:56 Step 4: Select your Partner or Professional Services
12:30 Step 5: Train the teams
13:14 Conclusion
The slides are available in downloadable PDF format for your convenience.
Solved! Go to Solution.
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03-27-2019 11:02 AM
Hello all,
the video tutorial is now live and the PDF files are available.
Please enjoy, ask your questions below and share your feedback here.
Thank you,
EF

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04-24-2019 02:34 PM
Shauna and Donna will soon be back with the second episode of this on-boarding series.
To stay tuned, make sure you SUBSCRIBE to this thread (top right).
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05-28-2019 11:37 AM
Thank you for that great presentation. 😄

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05-28-2019 04:37 PM
Following this, in a new 6 minutes tutorial, Shauna and Donna are back to present a step-by-step guide to get you and your team up and running with Policy & Compliance and Risk.
This is a must watch to reduce your "time to value" as you are looking to roll out the application.
The guide will help you hit the ground running and waste no time or resource.

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05-31-2019 10:42 AM
You heard from the specialists that the road to success and quick time-to-value has to be walked with a certified partner.
Here is a new tutorial on how to choose the right partner for your implementation.
Happy viewing.

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08-22-2019 03:26 PM
Here is the current list of "get started" tutorials for new customers:
For Policy, Compliance and Risk:
- Prepare to implement Policy, Compliance and Risk
- Implement Policy, Compliance and Risk
- Find the right partner for your implementation
- What training is right for you?
- Profiles (Entities) for Governance, Risk and Compliance: why you need them and how to set them up.
- UCF - Why and how.
- Entities (fka Profiles) in a few words: All places, people and things that...
- Controls: Attestations, Indicators and Control Tests.
- IT compliance.
- Become a GRC athlete.
- GRC implementation checklist.
For Vendor Risk Management:
- Get started with Vendor Risk Management - Product demo.
- Find the right partner for your implementation
- What training is right for you?
- Solve IT Vendor Risk.
- The Vendor Portal in 5 minutes: What it does, how to use it.
Coming soon:
Indicators
Don't hesitate to request topics of interest.