UCF Implementation Common Controls
Is there a way to bring the "Implementation" UCF Common Controls into IRM along with the "Mandated" and "Implied" common controls?
Forum Posts
UCF Updates
What is ServiceNow's stance on the best way to integrate updates to UCF in ServiceNow? If we have a control objective that we are actively using, and UCF remaps their common controls in a manner that removes that control objective IRM from our baseli...
Resolved! Group Factors in Advance Risk Assessment
Hi All, I've a requirement to create an assessment with the below set up,Confidentiality for regulatoryConfidentiality for FinanceConfidentiality for safety Integrity for regulatoryInventory for financeInventory for safety The same as above for avail...
Handling Phishing Scams
Hello, I am new to this forum and have only been in ServiceNow for about a half year. Where I could use help with is in the "phishing" area. We get buried in phishing e-mails almost on a daily basis. We have an e-mail address where these can be sen...
Combining Smart Assessments (combine your assessments into a single submission)
Hi! I am experimenting with the Smart Assessment feature in Xanadu. It appears that there is still a constraint that in order to combine assessments, they must all be from the same Assessment template. I do not see this specified anywhere in the docu...
Resolved! Smart Assessment - Entity & Control Fields
How can we bring the Control & Entity fields for a particular smart assessment on the smart assessment form? Previously for classic attestations these fields used to be present so it was easier to see which entity is related to the attestations. I ha...
GRC - Fiscal year reporting
When building a bar chart using fiscal year, the x axis doesn't display the label (.i.e. the FY). But if i change it back to Calendar year it does, Is there any way to get the Fiscal Year labels to display? Thanks
Resolved! How to pre set the filter in the action assignment?
Hi Devs, I have created new m2m table and i have created one action assignment called "Edit".Now when i click it I want to show only certain list of records..means preset the filter to show only few records as per my requirement. Below are snaps for ...
BCM - Require a list of all Capabilities by Site to mange incidents
During an incident, I need to quickly identify all capabilities that have identified that location when they completed the BIA. The Sites are part of the Dependency Assessment - which I hope is OOTB functionality! We're struggling to connect the c...
Advanced Risk Assessment Calculation
Hi,Why in RAM when Factors is selected "both" it is always division by 100% irrespective of weight change.As this calculation is not mentioned anywhere.Thank you in advance.
Business Continuity Management- Business Impact Analysis- Dependency Assessment
Hi there. Does anyone know how many data table layers the Business Continuity Management- BIA Dependency Assessment will call against using manual mapping? Does it only return results for the first layer of mapping? Or should it return multiple layer...
How to Set up entity hierarchy
Hi ,How to set up entity hierachy for the entities and entity type in GRC Servicenow. ThanksArun
To and Cc in Notifications
HI ,I need to send a notification to users listed in the users field on the Assessment Persona table (sn_smart_instance_persona).The trigger condition is when the state changes to "Cancelled" on the Assessment Instance table (sn_smart_asmt_instance)....
Resolved! How to hide UI Action Button 'Create From Library' in Control Assessment tab.
Dear experts, I would like to know how do I hide this UI Button "Create from Library" from the control assessment tab.
How to use UCF controls (control objectives and citations) in a ServiceNow audit engagement
Can someone provide an example of how to use the controls (control objectives), which UCF generates in the ServiceNow IRM tool, for an audit engagement? Currently, before UCF integration, we manually uploaded ISO27001 controls and have been testing t...
