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TPRM Reference

My organization is looking at the TPRM module of ServiceNow.  Our risk team has evaluated other solutions but because we are invested in building out our ServiceNow they are also looking at TPRM.  This would be a standalone implementation, meaning at...

amuldowney by Tera Contributor
  • 806 Views
  • 4 replies
  • 0 helpfuls

Assess' button on Risk record from Risk Workspace

When someone clicks on 'Assess' button on Risk record from Risk Workspace , system opens up a Glide Model . Could somebody help on figuring that configuration out.Note : This is related to Risk Workspace and not the classic risk form.

NishantR by Tera Contributor
  • 947 Views
  • 7 replies
  • 0 helpfuls

Large Number of Controls Auto-Retiring

Hello all,I've been trying to research a reported issue of a large number of Controls being automatically retired by "System", but I'm coming up empty. I'm not seeing a consistent link across nor am I finding a Business Rule, Scheduled Job, or Schedu...

IRM Ondemand video training error

Getting the error, while launching on demand video :This video is either unavailable or not supported in this browserError Code: MEDIA_ERR_SRC_NOT_SUPPORTEDTechnical details :No compatible source was found for this media.

sibayanchak by Tera Contributor
  • 473 Views
  • 1 replies
  • 0 helpfuls

How do I change the field type?

Dear experts, I would like to change the field type for the core_company, vendor_manager field from list to reference. But it comes out an error like this. How do I solve this issue? 

ChuanYanF_0-1753090386884.png
ChuanYanF by Tera Guru
  • 712 Views
  • 6 replies
  • 0 helpfuls

IRM - Latest architecture diagram

Hi All,  Does anyone have the latest architecture diagram for IRM including the high level data flows between various applications including Opres. Thanks in advance. Regards.

poonamahuja by Tera Contributor
  • 1205 Views
  • 3 replies
  • 1 helpfuls

Can I have a control performer field on control form OOB

Hello Everyone I have a customer requirement where I need to have a field named control performer on the control form. The duties of this field would be a mixture of control owner and attestation respondent. I would like to know whether this can be d...

rounakm1 by Tera Contributor
  • 310 Views
  • 1 replies
  • 0 helpfuls

Policy Exception Issues

We are using GRC - Policy Exception in ServiceNow. Initially, we had custom workflows in place for approvals (including extensions, approvals, etc.), and the OOB (Out-of-the-Box) flows were not used.Now, we are trying to transition to OOB approval ru...