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UCF Updates

tw1920
Tera Contributor

‎06-30-2025 01:34 PM

What is ServiceNow's stance on the best way to integrate updates to UCF in ServiceNow? If we have a control objective that we are actively using, and UCF remaps their common controls in a manner that removes that control objective IRM from our baseline, what is the best practice? What automation does ServiceNow provide to assist in these scenarios?

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SANDEEP DUTTA
Tera Patron
Tera Patron

‎06-30-2025 06:29 PM

Hi @tw1920 ,

You can refer to this video : https://www.youtube.com/watch?v=74m5dAQeaxo

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.
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tw1920
Tera Contributor

‎07-01-2025 05:55 AM - edited ‎07-01-2025 05:55 AM

@SANDEEP DUTTA this video doesn't answer any questions about maintaining a UCF baseline in ServiceNow. It only addresses how to bring in the baseline.

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