Unable to set remediation task end date same as Issue end date
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04-25-2025 01:04 AM
Hi all,
I am trying to set remediation task end date same as issue end date when the remediation task end date exceeds the issue end date while creating it, Remediation task have the default dictionary override 30 days duration from the creation date. I have tried multiple ways and scripts to set up but it's taking the default duration end date of the task, could you please help to fix this.
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04-25-2025 01:19 AM
@DharmaT Can you share screenshot of what you have tried till now?
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04-25-2025 02:13 AM
you should use before insert/update business rule on remediation task
share your script and screenshots as well
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-25-2025 03:13 AM
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04-27-2025 10:53 PM
Hi @SANDEEP28 @Ankur Bawiskar please check and help me to get it fix. Thank you