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Update Business Process table data on BIA

ShitalB
Tera Contributor

Hi,

I would like to understand if updating in Business Process table dada happens OOTB when BIA data changes as per status or do we need to create business rule or job something to update in business process table like name, description, status, etc. As currently not happening in our instances.

Thank you

 

1 ACCEPTED SOLUTION

Connor Levien
ServiceNow Employee
ServiceNow Employee

@ShitalB You will need to make a flow in flow designer to copy the changes over to the Business process table. OOTB BIAs dont auto write over records in the CMDB to ensure customers can put their own controls and governance in place if any.

 

On a side note you can use a BR to do this but it is suggested to use flows in flow designer now instead

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2 REPLIES 2

Connor Levien
ServiceNow Employee
ServiceNow Employee

@ShitalB You will need to make a flow in flow designer to copy the changes over to the Business process table. OOTB BIAs dont auto write over records in the CMDB to ensure customers can put their own controls and governance in place if any.

 

On a side note you can use a BR to do this but it is suggested to use flows in flow designer now instead

Thank you @Connor Levien .