Vendor Management Workspace 21.1.5 – record-vertical not honoring Engagement related lists (Zurich)

[Lori-GM]

After upgrading to Vendor Management Workspace v21.1.5 on Zurich Patch 6, we noticed a change in how related lists are rendered for Engagement (sn_vdr_risk_asmt_vendor_engagement) records.

• With the new record-vertical variant in UI Builder, our custom Engagement related lists defined in sys_ui_related_list no longer appear in Vendor Management Workspace.
• If we inactivate record-vertical and instead use record-default, the Engagement form renders all related lists from sys_ui_related_list correctly (horizontal layout).

So functionally, record-default works and surfaces our related list changes, but we’re concerned about alignment with the newer OOB experience.

Questions:

1. Is there a supported way / best practice in UI Builder to replace or override the OOB record‑details configuration used by record-vertical so that we can add, remove, and reorder related lists for the Engagement record page (rather than relying only on the app-locked recordDetailsCtrl behavior)?

2. If related lists are only meant to be driven by sys_ui_related_list on the Engagement form, is it supported and safe long term to leave Engagements on record-default instead of record-vertical?

   • Any risks to this approach (e.g., missing future TPRM UX features, upgrade conflicts, or unsupported configuration) that we should be aware of?

Environment:

• Product: Third-party Risk Management / Vendor Management Workspace v 21.1.5
• Platform: Zurich Patch 6
• Table: sn_vdr_risk_asmt_vendor_engagement

Looking for confirmation on the intended pattern and any best practices for managing Engagement related lists in this release.

[Reetish1 · Accepted solution]

With vertical record naviagtion, you need two steps to configure related lists on workspace.

Step 1: make the changes in sys_ui_related_list

Step 2: Go to sn_rec_pg_vertical_view_config, find the respective workspace record, For Vendor management workspace, it will be f1b14014ff172210f227ffffffffff7f

Step 3: Select the respective table, in your case, /sn_rec_pg_vertical_view_table.do?sys_id=abc14414ff172210f227ffffffffff35

Step 4: Choose the Engagement group in the related list (/sn_rec_pg_vertical_view_group.do?sys_id=14320054ff172210f227ffffffffffde)

Step 5: Add/Remove the records in Group entires as required. Whatever changes made to sys_ui_related_list will come up here.