Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

What Function/Script Sets the Approver for a Policy Exception Extension

Erik Nelson
Kilo Sage

Hello!

I've recently been asked to review how the approval is being generated for Policy Exception Extensions (and potentially change it). I know that it goes to the person in the "assigned_to" field on the Policy Exception, but what I can't find is what function/script is setting this value as the approver. I'm presuming it's in a Script Include like PolicyExceptionApprovalConfigBase, but I'm not locating anything that points to the exception itself. Can anyone help in providing where I might find that info?

 

Thanks!

Erik

0 REPLIES 0