Hello Community,I am trying to hide this item in the drop down list (its value is 3):I tried to follow these links but they did not work for me:Server-side script to hide values in incident state dropdownHow does one filter a field of type "workflow"...
I'm trying to give our Service Desk Analysts write privileges to a few fields on the sys_user table to help troubleshoot orchestration and login issues. I have a role called sd_analyst and I created a field level ACL to give that role write access....
I want to be able to give members of our Service Desk access to view the email logs.This way they can confirms outbound emails are going to vendors etc.I want them to be able to view the logs, but want to avoid giving them admin access.Is this possib...
I am trying review system logs and I am trying to see if there is a way to search for failed login attempts. Can anyone tell me where I would locate these messages?
Hi All,My requirement is integrate service now with SPLUNK tool. I have installed Service-now SPLUNK Addon and App in SPLUNK and also able to generate event and alert.I checked splunk log and found alert post data to service now by using REST API cal...
Hi,This question relates to another community question, inbound rest without authenticationI have an unauthenticated inbound REST web service (POST) that was previously getting 403 (not authorized). At the suggestion of another community member, I've...
I have an unusual request... I'm sending an outbound rest service using OAuth that works fine. In some circumstances, however, the third-party service provider sends an initial response with a unique ID, and then at a later point in time, sends a ful...
Hi all,I deleted some of portal pages from one of our clients developer instance which is in eureka version. Now my ess site is not visible. any links, suggestions are appreciated.ThanksPreksha.
I would like to restrict the view of a Navigation menu item by role. I am on Geneva with UI16.I would like any user with a role not to see a menu item and any user without a role to have the item visible.I have looked at Unfortunately, you can only...
Short of using event management to generate security incidents, what would be the best way to remotely generate security incidents via API call? I know I can create an import set and push to that, or create scripted rest API, but I wanted to first ch...
A group has some roles which need to be deleted. After editing the list and removing roles, i noticed that these deletions were not captured in update set.Is it possible to move these changes to other instance within update set, or these needs to be ...
I saw in the Security Incident response there is now a section for Post Incident Review (PIR). While I see where this is coming from, now organizations have to figure the difference between: Post Implementation Review (Change Management) - ...
Hello,Do we support content delivery network solution to optimize the performance?Thanks in advance.Regis
Hey Team,When we create ACL's, we are asked for table name and column names. Please let me know what is the difference between TABLE_NAME . * and TABLE_NAME . None?
On the CMS website users can access their own profile page, I need to have all the fields grayed out for anyone without admin role or higher … except "date format" & "Time Zone" fields - these users with any role can edit/update. Tried modifying ACL ...