What is the purpose of the Type drop-down field on the Policy form?

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tsylte
Tera Contributor

‎02-13-2020 11:49 AM

Can anyone share the purpose or source of the Policy Type field? It is a drop down, and I'd like to understand how the values are intended to be used. 

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Balaji Jagannat
Kilo Guru

‎02-13-2020 11:57 AM

It refer to the type of document and the data is coming from Choice (i.e GRC Choice) table with the following filter [new sn_grc.GRCChoiceUtils().getGRCChoices('type', current.sys_class_name)]

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Anushree Randad
ServiceNow Employee
ServiceNow Employee

‎02-20-2020 03:13 PM

Hi,

We have a common place to create various types of documents such as policies, procedures, standards etc., so you can create and tag type of document you are creating using this 'Type' field. We don't have a separate logic or workflow for each type but the idea is to manage all these different types of internal document in one place.

 

Thanks,

Anushree Randad

Principal Product Manager, GRC

ServiceNow