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ATF Advanced Risk

Hello, I am working on creating an ATF script for our Advanced Risk Workspace and need to select the Inherent Risk Impact questions. Below is a screenshot. Does anyone know how to get the ATF script to select one of the options from the drop down? Sc...

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AutumnB by Giga Contributor
  • 657 Views
  • 2 replies
  • 1 helpfuls

GRC Indicator Script missing namespace

Hello All, I'm trying to create a script type indicator in my GRC: Risk Management Application Scope. I'm trying to add the process data to 'Supporting Data' section. Looks like I'm missing sn_grc namespace. I tried few script to see what is it mappi...

HarshithVon by Giga Contributor
  • 755 Views
  • 2 replies
  • 0 helpfuls

Smart Assessments - Scoring not visible in assessments

Hi All,Requirement:-Configure Smart Assessment questions and scoring uses maximum value to be displayed based on the sections.I have configured questions for confidentiality, Integrity and availability.Each section should display the maximum score on...

shanker1 by Giga Guru
  • 1801 Views
  • 4 replies
  • 1 helpfuls

I cannot find the "Side navigation" in the BCM workspace

 Comparing to Compliance workspace, there is the side navigation  I have been trying to config in the UI builder, and I cannot find the navigation side in the configuration either. please suggest. thank you so much! 

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JarurampaiK by Tera Contributor
  • 606 Views
  • 1 replies
  • 0 helpfuls

Menu side is hidden

I cannot find the left-handed menu side, which I cannot identify why it is hidden. Please suggest. Thank you so much

JarurampaiK by Tera Contributor
  • 1685 Views
  • 9 replies
  • 0 helpfuls

Resolved! Control Attestation vs Continuous Controls Monitoring

Hi,From the ServiceNow documentation, I see that control attestation is to just confirm that the control is in place.However, it seems to me at times that  control attestations are made to  perform the same functionality of continuous controls monito...

KrithikaV by Tera Expert
  • 3127 Views
  • 8 replies
  • 2 helpfuls

GRC Indicator

 Hi everyone,I’m curious to know if your organization is currently utilizing Governance, Risk, and Compliance (GRC) indicators within ServiceNow. If so, how are these indicators being applied in your workflows?Specifically, I’m interested in understa...

Saeba Arif by Tera Contributor
  • 675 Views
  • 1 replies
  • 0 helpfuls

BCM -- BIA creation for a depatment

We are about to begin a Business Continuity Management (BCM) implementation for one of our clients. Below is a summary of their key requirements:The client would like to create a Business Impact Analysis (BIA) for a specific department.Within this BI...

Resolved! GRC control status not updating

Trying to sort out the workings of GRC controls.Anyone has any ideas or pointers?Perhaps I'm doing something horribly wrong here, so any help is appreciated OverviewI can't seem to get a manual Indicator to update the Control's status.When setting an...

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Kristian10 by Kilo Contributor
  • 5299 Views
  • 9 replies
  • 4 helpfuls

Resolved! How is Control Issue automatically created ?

Hello, OOB, there is an Attestation 'GRC Attestation' which has as question 'Is the control implemented?', if the user answers NO to this question, the control state is changed to non-complaint and an issue is automatically created. Q1: how is the co...

User179407 by Mega Guru
  • 6544 Views
  • 8 replies
  • 13 helpfuls

IRM Issue Manager role is MIA

In Zurich - in IRM - I am looking for the role SN_GRC.Issue_Manager and its not there.What this means is that in an Issue record when trying to add an Issue Manager Group, I cannot add any because the role for issue manager is MIA. Can anyone else pl...