Where do you define the next screen to transition to in WorkSpace?
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08-13-2025 09:21 PM - edited 08-13-2025 10:30 PM
Hi,
Where do you define the next page to transition to in WorkSpace?
When displaying certain data in a GRC task, it transitions to a page called “record-summary,” but I want to change that to the “record” page.
I checked the GRC task in the UI Builder, but I couldn't figure out how to define the transition destination page.
If anyone knows, please let me know!
↓record-summary page(As-Is)
↓record page(To-Be)
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08-15-2025 09:22 AM
Hi @Sara, try to use this helper module in ui builder
helpers - helpers.navigate.to(String route, Object fields, Object params, Boolean redirect, Boolean passiveNavigation, String targetRoute)
Best regards,
Ankit B
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08-20-2025 01:08 AM
I wouldn’t recommend doing that. You can technically change the name in the UI experience but I’m not sure of the full impact it might bring. For instance you've already a experience with the same name; ServiceNow upgrades the UI experience, you could miss out on updates or even run into issues because of the change; among others.