Where to find the code for error message if field is mandatory and we try to save it with empty valu
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ā03-24-2025 03:00 AM
Hi, On risk form if sync with entity owner checkbox is false it makes Owner field mandatory.
Now the requirement is if sync with entity owner is false as well as owner is empty. It should show an error message
"Owner is mandatory before moving to Assess. Please update the owner under Ownership tab'" but currently when i try to empty the owner field and save it shows.
The following mandatory fields are not filled in: Owner
How should i edit this already error message. I did check in system messages but for this application it does not exist as well as there is no client script for this error message.
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ā03-24-2025 03:17 AM
did you check from where is this coming?
is it coming from UI script or some client script?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā03-24-2025 03:47 AM
I did check but there is no client script or ui script for grc application
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ā03-24-2025 04:00 AM
which form/table is that?
which field?
please share screenshots.
If you are talking about this message, something similar then it comes from platform level and whenever fields are mandatory and you try to save system shows this message and shows list of fields as comma separated
you cannot alter this.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader