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Vulnerability Groups & Vulnerable Items

Good Morning,I'm looking at the feasibility/usability of integrating a vulnerability scanner w/the SecOps module of ServiceNow. When creating a vulnerability group per vulnerability per support group, will the vulnerable items still show up in the re...

derocheb by Kilo Contributor
  • 1236 Views
  • 5 replies
  • 1 helpfuls

Resolved! Do we need to setup certificates when setting up MID server?

Our Infrastructure department setup a MID server to connect to our ServiceNow instance in order to link to SCOM.   I am planning to use the MID server for sending outbound SOAP requests from ServiceNow to web services inside our network.I noticed tha...

maxj by Tera Contributor
  • 4121 Views
  • 7 replies
  • 6 helpfuls

Resolved! UCF Integration

We have imported the first shared list of authority documents, NIST SP 800-53 R4 Moderate Impact, we needed for our GRC implementation.  However, we have several other authority document we want to import through the UCF integration but do not want t...

AndyB5000 by Mega Guru
  • 1845 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to manage admin vs. "regular" accounts

Hi,Our company  has been moving to a security model in which sys admins have a separate admin login from which they perform only admin-level tasks while their regular SSO sign on is used for everything else. I'm being asked if we should implement thi...

cmsrenaski by Tera Contributor
  • 1736 Views
  • 6 replies
  • 5 helpfuls

Resolved! UI Policy Action field name not populating correctly

I am unable to create a UI policy to expose a field in service now. At first when I went to a field name, it gave a choice list, but wasn't populating with fields from the issue table. I configured it to be a reference field, but couldn't get that to...

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zissler by Mega Contributor
  • 1705 Views
  • 3 replies
  • 0 helpfuls

Configuration required on self hosted SN APP server to allow HTTPS

This is for an  interface with SNOW appliance which uses HTTPS only.  SN instance is  self hosted Eureka instance on Redhat. SNOW interface section has been deployed, just require details on how to configure the SN APP server to use HTTPS. Currently ...

bkw by Kilo Explorer
  • 4672 Views
  • 8 replies
  • 1 helpfuls

Best way to gather evidence for Control?

Hello,When a create an audit workbench defining the scope of the audit by including the profiles, controls, risks etc. What is the best way to ask all the control owners to ask for evidence during that point of time? I am aware of the functionality w...

vineethnair by Tera Contributor
  • 2382 Views
  • 13 replies
  • 4 helpfuls

Resolved! Renaming domain name

Hello,Our instance is in domain seperated mode. We want to change the nameof one domain. Is there any risk to change the domain name?  Thanks in Advance,í–zgür

Resolved! GRC Workbench

I have tried enabling the Plugins (GRC: Risk Management plugin [com.sn_risk] and GRC: Profiles plugin [com.sn_grc]) on Istanbul, but not able to see GRC workbench. I would like to know how I can get the GRC workbench enabled in Istanbul.

dtstanvsam by Kilo Contributor
  • 1360 Views
  • 2 replies
  • 2 helpfuls

audit logging when impersonating user

when you impersonate a user to do fault finding is there a way to show the audit history against the system admin user that has done the impersonating and not against the user.   I'm not sure this is possible but in an environment where security and ...

neild76 by Tera Explorer
  • 6115 Views
  • 5 replies
  • 7 helpfuls