Forum Posts
RACI matrix for change management in service now
Could someone able to provide - RACI matrix for change management in service now? thanks!
Resolved! how to restrict agent as being approver?
Hi Team,we have approver field, which is a reference to a user table as related tab on sc_task table from agent workspace (as below) where we need to restrict the agent (assigned_to) user on sc_task table as shown below in approver fieldIs it feasibl...
Filter condition for LDAP Defination
Hi Everyone,How can i give filter condition in LDAP Defination for one type of users(sys_user)Filter condition is User id start with M and end with LExample user id: M00001L
How to Auto populate the 'Due Date' field based on assignment group in problem management
Hi, I have a requirement " How can we auto populate the Due Date field based on assignment group in problem_task table. example: The assignment group is software then Due date field should auto populate with 5 days from Now and also due date field sh...
Change Request: Conflict Calendar, Month view issue
Hello,I've faced with issue and not able to understand if it is a bug or feature. Conflict Calendar UI action shows all Change Request for specific day. We can see all schedules clearly and on the one place.But Month view shows only current record th...
No Records Found error in requested for field on catalog item
Hello Team,I'm getting 'No Matches Found' in reference field, I have gone through one Kb article where it's mentioned to check Display is set to true for the reference table field, but I don't see any field set to display 'true'. Please help me here...
How to add header and footer for the new dashboard.
Hai All,I have a requirement that How to add Header And footer for the Dashboard ,please help me on this .thank you ,Sekhar.
Resolved! Alternative method for document.getElementById()
Hi Can anyone please help with an alternative method for document.getElementById() as DOM manipulation should be avoided in client scriptsBelow is the example codetry{var attachments = document.getElementById('header_attachment_list_label');if (attac...
