Does data policy work on list view

SuchitraM
Tera Contributor

Hello,

 

Can any please confirm if data policies work on List view?

 

Servicenow documentation states that "Data policies can apply rules to all data entered into the system, including data brought in through import sets or web services and data entered through the mobile UI". But I observed that data policy isn't working on list view.

 

I applied read-only data policy on a field of a table and tried updating that field through list view. I was able to edit that field. So doesn't the data policy apply on list view?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@SuchitraM Did you try to save the changes after applying the changes, ideally the update should fail when trying to save it.

 

Data Policies can be used on lists to make a field read-only; the field will appear to be editable, but the update will fail.

 

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3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@SuchitraM Did you try to save the changes after applying the changes, ideally the update should fail when trying to save it.

 

Data Policies can be used on lists to make a field read-only; the field will appear to be editable, but the update will fail.

 

Hi!
I have the same problem, my data policies stopped working from the list, save without problem!!

Community Alums
Not applicable

hello,

Data policies do not apply to List views by default. List views are designed for bulk editing and are exempt from data policy restrictions.

When you apply a read-only data policy to a field, it will prevent updates to that field through forms and other interfaces, but List views are intentionally excluded from this restriction.