- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-10-2024 08:30 AM
Hello,
Can any please confirm if data policies work on List view?
Servicenow documentation states that "Data policies can apply rules to all data entered into the system, including data brought in through import sets or web services and data entered through the mobile UI". But I observed that data policy isn't working on list view.
I applied read-only data policy on a field of a table and tried updating that field through list view. I was able to edit that field. So doesn't the data policy apply on list view?
Thanks in advance.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-10-2024 08:35 AM - edited 07-10-2024 08:36 AM
@SuchitraM Did you try to save the changes after applying the changes, ideally the update should fail when trying to save it.
Data Policies can be used on lists to make a field read-only; the field will appear to be editable, but the update will fail.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-10-2024 08:35 AM - edited 07-10-2024 08:36 AM
@SuchitraM Did you try to save the changes after applying the changes, ideally the update should fail when trying to save it.
Data Policies can be used on lists to make a field read-only; the field will appear to be editable, but the update will fail.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2024 05:31 AM
Hi!
I have the same problem, my data policies stopped working from the list, save without problem!!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2024 05:45 AM
hello,
Data policies do not apply to List views by default. List views are designed for bulk editing and are exempt from data policy restrictions.
When you apply a read-only data policy to a field, it will prevent updates to that field through forms and other interfaces, but List views are intentionally excluded from this restriction.