Email inbound action not creating incident in Australia
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2 hours ago
Dear ServiceNow Community Friends
Happy Ganesh Chathurthi to you all
I am trying to create an Inbound Email action, to create Incident Automatically
I tried with my personal gmail account, did settings like
Settings -> All -> Forwarding and POP/IMAP -> Enable POP for all mail etc.
Also Enabled 2-Step verification, created App & its password
In Servicenow: All -> Email Account -> Configured for POP, Port, Authentication Password, user, password etc.
When I sent email from gmail to dev282669@servicenowdevelopers.com
But Incident is not getting created
Kindly help me with basic steps (Like a document or video etc.), which can be easily followed
Thanks much for your kind help
Aravind Patil
Hyderabad, India
