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Email inbound action not creating incident in Australia

aravind1patil1
Tera Contributor

Dear ServiceNow Community Friends

Happy Ganesh Chathurthi to you all

 

I am trying to create an Inbound Email action, to create Incident Automatically

I tried with my personal gmail account, did settings like 

Settings -> All -> Forwarding and POP/IMAP -> Enable POP for all mail etc.

Also Enabled 2-Step verification, created App & its password 

 

In Servicenow: All -> Email Account -> Configured for POP, Port, Authentication Password, user, password etc.

 

When I sent email from gmail to dev282669@servicenowdevelopers.com

But Incident is not getting created

 

Kindly help me with basic steps (Like a document or video etc.), which can be easily followed

 

Thanks much for your kind help

Aravind Patil

Hyderabad, India

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