Flow Designer - 2 consecutive approvals doesn't seem to work

Sai vsk
Tera Expert

Hi,

I have created a flow designer for a catalog with 2 levels of approval.

1 st level is group approval and second is manager approval. But it is not working as expected. 

once the group approval approves and after few seconds it is again setting as requested. And then second level approval getting triggered. Am i missing something here?

6 REPLIES 6

Badal Khojare
Mega Sage
Mega Sage

Hi @Sai vsk ,

You can put wait condition after your first approval. Also check in logs what is it showing. Paste screenshot of possible.

Please Mark My Response as Correct/Helpful if it helped.
Regards,
Badal Khojare
Community Rising Star 2023

Hi @Badal Khojare ;

Thanks for the reply. I have already kept the if condition which will check if it is approved or not. Check the screenshots.

Hi @Sai vsk ,

Turn off the approval engine for sc_req_item table to resolve this issue.

Please Mark My Response as Correct/Helpful if it helped.
Regards,
Badal Khojare
Community Rising Star 2023

Vishwaveer Sing
Tera Contributor

Hi @Badal Khojare,
In the "Ask for Approval" action, you will have a something called as "Approval Field", change that to "Approval set" instead of "Approval" and Journal Field as "Approval history", make sure that you do it for all the "Ask For Approval" actions, this should resolve the issue.