Hide Catalog Variables Based on Order Guide (Client Script Approach)

[venkat ajay]

Hi Community 👋,

I wanted to share a simple and effective approach to show/hide catalog variables based on a specific Order Guide.

🔍 Use Case

• The same Catalog Item is used in multiple Order Guides

• Certain variables should be hidden only for one specific Order Guide

• The same variables should remain visible for all other Order Guides

UI Policies were not sufficient in this case, so I used a Catalog Client Script.

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🛠 Solution Overview

• Detect whether the form is opened via an Order Guide

• Read the Order Guide sys_id from the URL (sysparm_guide)

• Conditionally hide or show variables using g_form.setDisplay()

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Sample Client Script

var guide = g_service_catalog.isOrderGuide();

var url = top.location.href;

var orderGuideSysId;

// Get Order Guide sys_id from URL (Native UI)

orderGuideSysId = new URLSearchParams(url).get("sysparm_guide");

if (orderGuideSysId == '<order guide sys id>') {

// Hide variables for this specific Order Guide

g_form.setDisplay('<variable name>, false);

g_form.setDisplay('<variable name>', false); }

else {

// Show variables for all other Order Guides

g_form.setDisplay('<variable name>', true);

g_form.setDisplay('<variable name>', true);

}

Notes

• Always verify the sysparm_guide value from the browser URL

• Test in both Native UI and Service Portal (URL handling may differ)

• For multiple Order Guides, you can extend this logic using an array of sys_ids

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💬 Final Thoughts

I hope this helps anyone facing similar Order Guide–specific requirements.
Please feel free to share improvements or alternative approaches.

Thanks! 😊

Venkat Ajay P