I want to display my name when incident form is loading using script include.

[POOJAP724406436]

this code is not working for me anyone please suggest if want any correction in code.

[niksn123]

Its

[SAI VENKATESH]

Hi @POOJAP724406436 

You can use the below script:

function onLoad() {
   //Type appropriate comment here, and begin script below
   var name=new GlideAjax('showusername');
   name.addParam('sysparm_name','getname');
   name.addParam('sysparm_populate','testinguser');
   name.getXMLAnswer(callback);

   function callback(response){
	var answer=response;
	alert(answer);
   }
   
}

Script include:

var showusername = Class.create();
showusername.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	getname : function(){
		var usernamevalue=this.getParameter('sysparm_populate');
		var usertostring=usernamevalue.toString();
		return usertostring;
	},

    type: 'showusername'
});

Thanks and Regards

Sai Venkatesh

[Nishant8]

Hello @POOJAP724406436, Please change your line number 3 in Client Script as follows and then it should work.

x.addParam('sysparm_name', 'getGreeting');

you used sysparam_name that has an 'a' extra.

P.S: your SI and CS look fine, but better to use getXMLAnswer over getXML as former one returns only 'answer' while getXML returns whole XML object.

Regards,

Nishant

[Juhi Poddar]

Hello @POOJAP724406436 

There is a typo in the client script.

When calling a script include function from client script it should be "sysparm_name".

It should be:

x.addParam('sysparm_name','getGreeting');

 Replaced "sysparam_name" with "sysparm_name".

Hope this helps!

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

Thank You
Juhi Poddar