Report Creation
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‎03-25-2025 07:37 AM - edited ‎04-17-2025 10:47 PM
Hi can someone help me to create a report for below requirement:
1. RITM number
2. RITM Priority
3. RITM state
4. RITM Assigned to
5. RITM creation date and time
6. RITM Assigned to date and time
7. RITM closure date and time
8. The "Duration" of time between the RITM creation and RITM Closure
9. The "Duration" of time between the RITM creation and SCTASK creation
Labels:
- Labels:
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Request Management
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Service Catalog
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