Hi,There is a requirement to remove the knowledge base which is displayed along side with the category under the Search Filters in the Service Portal. Please find the below image for more details. Kindly help me to achieve this.Thanks in Advance.
Hello! I need the X field inside a Multi-row variable set to become mandatory when the Y field (this field is outside the variable set) is selected with "Yes".I tried using g_form.setMandatory but it didn't work. Thanks!
Build an action (where you need to fetch all the incidents which are closed or resolved and get the resolution notes and code of those incident and populate in description field) and use this action in the flow.I am beginner to ServiceNow Let me know...
I need servicenow integration syllabus and material. Please send if any one have
Hi,A User is unable to see the department value of other User when selecting in 'Requested For' field on catalog form which is reffered to Department Table(cmn_department) . Checked the ACL's on Department table and the user is having all the require...
I created a record producer for cmdb_ci_server[Server] table, in which I created 2 variables and 1 variable set.I want to map these variables & variableSet's variables to cmbd_ci_server[Server] tables fields. I want answers to the following question...
researched the current state and it appears that knowledge articles can be moved from one knowledge base to another if it remains in its initial draft state, but cannot move after it has been published, even if that article has been checked out. We w...
how to get current logged in user,email,department,designation details in servicenow server side
I researched the current state and it appears that knowledge articles can be moved from one knowledge base to another if it remains in its initial draft state, but cannot move after it has been published, even if that article has been checked out. We...
We are experiencing an issue where a change was from our development instance to our Test instance and our workflows are pointing to a team for service catalog assignment. the initial was was working fine however it seems that there is now a glitch a...
As A/An Knowledge Manager, I'd like to enable the HR / Global scope Synonym Dictionary so that Admin's can create and/or edit the dictionary to reflect the business and terminology.
The standard change template for creating EU infosec firewall requests from the service catalog item has been updated with new information. As such, we need to replace the existing STDCHG number with STDCHG0001729, which is the new template. This sho...
Hi,How can i generate a reports in Xanadu Release 1. Percent of Incidents Resolved without Agent Re assignment 2. Percent of Closed cases Re-assigned Please help me out how can we achieve the same Thanks
Published knowledge article in the knowledge base, but it is not visible in the service portal.
When I type @ in work notes or additional comments, I am not getting suggestions of users to tag in my project instance but I am getting suggestions in my personal instance. Can I get some suggestions regarding this to solve?
