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Service Catalog task - Failed

AlexanderR32198
Mega Contributor

Followed all the steps but validation fails even though the record is created.

Screenshot 2026-08-12 at 10.57.16 AM.jpeg

Screenshot 2026-08-12 at 10.56.48 AM.jpeg

  How do I get pass this so I can complete the course.  Thanks

1 REPLY 1

glideFather
Tera Patron

ahoy @AlexanderR32198,

 

the screenshots you attached are impossible to read, you can try to access this yourself in an incognito regime:
https://www.servicenow.com/community/guided-learning-itsm/service-catalog-task-failed/td-p/3586511 


It's just too blurred, could you please try to reupload with better resolution maybe?

 

And also if you could share this message from rejected validation?

glideFather_0-1786614021901.png


"Did you successfully ......" ????

 

Based on this message we can get an idea about what's wrong and how to fix it


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---