HI @Sharmila Krishn ,
If you're preparing for a ServiceNow interview as a Manual Testing QA, here are some commonly asked questions you might come across:
- Can you explain what ServiceNow is and which modules you've tested?
- How do you approach testing catalog items, workflows, or approvals?
- What steps do you take to verify ACLs and role-based access?
- How do you test email notifications or scheduled jobs in ServiceNow?
- Have you manually tested REST APIs in ServiceNow? If so, how?
- What’s your process for testing after a ServiceNow upgrade or patch?
- These questions help interviewers understand your hands-on experience with the platform
Thank you
Chandan
