email client template script for button click
Hi,i have created an email client template , should be populate after click the complete supplier selection in the negotiation form.please suggest.
Forum Posts
How to add stages on portal of record producer
Can we add stages of custom table record on portal which is got inserted through record producer?(for eg - after requesting something we are able to see the stages of RITM on portal, but i've added record producer on portal so after inserting record ...
If requester is approver
Hi Community, There is one catalog item in which requester is approver can we auto-approver this approver in workflow. Thanks in advance.
Automatic email generation in ServiceNow for catalog task
We have a "Phone number" catalog task in which we have a variable 'Action' which contains options like: Add New, Modify, & Delete. The User and line manager need to be informed about the new phone number, the idea is to create and send an automatic e...
Resolved! Autopopulate email filed based on caller using GlideAjax
HI Team,iam trying to autopopulate email field using caller, but iam failing to achieve the results.could you please help me checking the below code. Client Script:function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoadi...
List collector variable on a catalog
Hi,I have a scenario explained as followed. 1. I have a query BR written to make a group of users view only active users from sys_user table2. I have a requirement of adding/modifying/deactivating users following the process of raising a request.I ha...
Resolved! Need assistance on creating a Reference Qualifier on a variable in a Catalog Item
Dear, I'm busy with creating a new Catalog Item. I first create a variable called 'Service_Catalog' where I'm asking the enduser to select one of the existing Service Catalogs (sc_catalog.list). Now I like that the end user selects in a second varia...
Catalog Categories not reflecting in the portal
Hi, I have created Categories and sub-categories for catalog items but they are not reflecting in the portal. Can anyone help me with this.
Need Help with Flow Designer: Task Generation Upon Closure Issue
Hi All & @Dr Atul G- LNG When I close the 'SCTASK,' in 'RITM' it should generate another task in the queue without requiring a form reload. However, I'm uncertain about how to accomplish this in Flow Designer. Currently, we've set up three consecuti...
Hide Modules based on assign tickets
Hi All,A custom role for external fulfillers and their only access should be tickets assigned to them. Other modules should be hidden. i.e. if the external user only has tickets on the Incident table, they should only be able to see their tickets fr...
Based on the sub category issue type values are available i want to auto populate the issue type
Hi,In the catalog item if based on the Category sub category values will be displayed and based on the sub category issue type values will display.Here my requirement is if sub category and issue type values are same then once i select sub category i...
Multi-Select Box i can't see it in the catalog item field type please help
Hi,Multi-Select Box i can't see it in the catalog item field type please help do i need to configure something. my requirement is i want to select multiple values from the dropdown which field type should i need to use. Thanks,
Resolved! I want to put one condition so that it will take only Active sub categories please help
Hi,I want to put one condition so that it will take only Active sub categories please help.In the above Screen i want to fetch only Active true Sub categories. please help me how can we achieve Thanks,
I have created a onChange client Script auto populate the user's mobile number
Hi,I have created a onChange client Script auto populate the user's mobile number, but it is not working as per the expectation.please find the below mentioned SS onLoad: onload is working fine but onchange is not working. Thanks, Thanks,
Auto populate is not working for the end users any reason why ?
Hi,Auto populate is not working for the end users any reason why ? I have written the onChange client script which will run only for the admin users. i want the same functionality would be for the snc_internal users as well.which is not working as ex...
