Blog --- Data policy

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06-24-2025 01:28 PM - edited 07-04-2025 04:58 AM
Data Policy in ServiceNow : ----
A Data Policy in ServiceNow is a ⚙️ server-side rule that ensures data consistency by validating field values during all table operations—UI forms, APIs, and imports.
How it works:
✅Enforces fields as mandatory or read-only
🔄Runs without UI involvement
📊Ensures consistent data input regardless of the source
Why it's important:
✔️Maintains data quality & accuracy
❌Reduces user errors and manual checks
🔐Supports compliance and business rules
Real-world examples:
✏️Make "Description" mandatory on all records
🔒Set "Status" as read-only when closed
☎️Enforce phone number formatting
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07-04-2025 04:28 AM
@Community Alums
Is this a question or an information article?
If this is for information then I believe similar or same information is already available on docs, youtube etc.
Any specific reason to share this?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader