Blog --- Data policy

Community Alums
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Data Policy in ServiceNow : ----

 

 

A Data Policy in ServiceNow is a ⚙️ server-side rule that ensures data consistency by validating field values during all table operations—UI forms, APIs, and imports.

 

How it works:

 

Enforces fields as mandatory or read-only

 

🔄Runs without UI involvement

 

📊Ensures consistent data input regardless of the source

 

 

Why it's important:

 

✔️Maintains data quality & accuracy

 

Reduces user errors and manual checks

 

🔐Supports compliance and business rules

 

 

Real-world examples:

 

✏️Make "Description" mandatory on all records

 

🔒Set "Status" as read-only when closed

 

☎️Enforce phone number formatting

 

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Community Alums 

Is this a question or an information article?

If this is for information then I believe similar or same information is already available on docs, youtube etc.

Any specific reason to share this?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader