walk-up appointment cancelled automatically
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08-18-2023 09:15 AM
Hi team,
I have booked a walk-up appointment after 5 mins of the gap , state of the walk-up appointment are changing state from ready to cancelled. What might be the reason for this.
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Walk-Up Experience
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08-18-2023 09:18 AM
Check the time you created the appointment for and the time it got cancelled, if it was created in past then it could get cancelled since you didn't show up.
-Anurag
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08-18-2023 10:17 AM
@Anurag Tripathi The system is automatically canceling the appointment records for any scheduled future days.